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i've recently migrated from an Intel mac to an M3. I'm running LrC version 13.1; Sonoma 14.1.1
Photoshop, Bridge, Indesign all work perfectly. LrC crashes immediately on startup - the splash screen appears for a moment then it vanishes. i've read through some older threads and here's what I've tried so far:
- uninstalled and reinstalled LrC multiple times (including older versions) and rebooted
- checked read/write permissions for Adobe log file (fine)
- deleted LrC preferences (option/shift when starting the application)
- disabled literally ALL login items and restarted - makes no difference
- deleted all of LRC's library files
However ... I've also created a new user and tried starting LrC from that account - and it starts up just fine.
clearly there's an issue with my account, but i'm at a loss as to what it might be. i've sent error reports to Adobe, so there should be some logged somewhere under my email address
tia 🙂
Genie
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uninstalled and reinstalled LrC multiple times (including older versions) and rebooted
checked read/write permissions for Adobe log file (fine)
deleted LrC preferences (option/shift when starting the application)
disabled literally ALL login items and restarted - makes no difference
deleted all of LRC's library files
While you did state:
checked read/write permissions for Adobe log file
I do not think that is the same as allowing LrC permission as described in the following link, that I do not see in your list of attempts
https://helpx.adobe.com/lightroom-classic/help/allow-permissions.html
hmm, do I have tthe correct link?
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You need to unlock the option.
I think that is in the video
an unrelated video, but at about 50 seconds in this person unlocks:
https://www.youtube.com/watch?v=QxOijCl_RHc
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okay, i checked again - LrC has full disk access
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