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LrC crashing immediately on startup M3 Mac

Community Beginner ,
Dec 30, 2023 Dec 30, 2023

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i've recently migrated from an Intel mac to an M3. I'm running LrC version 13.1; Sonoma 14.1.1

Photoshop, Bridge, Indesign all work perfectly. LrC crashes immediately on startup - the splash screen appears for a moment then it vanishes. i've read through some older threads and here's what I've tried so far:

- uninstalled and reinstalled LrC multiple times (including older versions) and rebooted

- checked read/write permissions for Adobe log file (fine)

- deleted LrC preferences (option/shift when starting the application)

- disabled literally ALL login items and restarted - makes no difference

- deleted all of LRC's library files

However ... I've also created a new user and tried starting LrC from that account - and it starts up just fine.

 

clearly there's an issue with my account, but i'm at a loss as to what it might be. i've sent error reports to Adobe, so there should be some logged somewhere under my email address

 

tia 🙂

Genie

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LEGEND ,
Dec 30, 2023 Dec 30, 2023

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uninstalled and reinstalled LrC multiple times (including older versions) and rebooted

checked read/write permissions for Adobe log file (fine)

deleted LrC preferences (option/shift when starting the application)

disabled literally ALL login items and restarted - makes no difference

deleted all of LRC's library files

 

 

While you did state:

checked read/write permissions for Adobe log file

 

I do not think that is the same as allowing LrC permission as described in the following link, that I do not see in your list of attempts

 

https://helpx.adobe.com/lightroom-classic/help/allow-permissions.html

 

hmm, do I have tthe correct link?

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Community Beginner ,
Dec 30, 2023 Dec 30, 2023

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no, i haven't tried that. weirdly, although Bridge, Photoshop and Indesign all have permissions, LrC is greyed out, with the only option as 'full disk access' - and I can't seem to select it. 

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LEGEND ,
Dec 30, 2023 Dec 30, 2023

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You need to unlock the option.

 

I think that is in the video

 

an unrelated video, but at about 50 seconds in this person unlocks:

https://www.youtube.com/watch?v=QxOijCl_RHc

 

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Community Beginner ,
Dec 30, 2023 Dec 30, 2023

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okay, i checked again - LrC has full disk access

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