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LrC crashing since getting a new monitor

New Here ,
Jul 31, 2024 Jul 31, 2024

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I have just replaced my old 27" FHD monitor with a new 27"QHD one with far better colour accuracy, since swapping the monitor LrC constantly freezes and crashes to desktop. Is there an issue with higher resolution monitors?  Even the web based newer Lr seems to have issues too, just not as bad as LrC. 

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LEGEND ,
Jul 31, 2024 Jul 31, 2024

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Do these two monitors, whatever brand, make, model they are use the same cable, the same port?

 

You would have disconnected at least one end of that cable, and the other end could have come loose, have you checked both ends?

 

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New Here ,
Aug 01, 2024 Aug 01, 2024

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Cable was not the issue, I switched off DPI scaling in LrC's preferences
and it seems to have fixed the issue.

--
Kind regards,

Pete 'Hooch' Turner

[removed personal phone - Mod.]

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LEGEND ,
Jul 31, 2024 Jul 31, 2024

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hmm, I ws not going to ask this, but... QHD vs FHD despite same diagonal size. Could be a large increase in resolution. Could be a large increase in GPU requirements. Remember that LrC is a huge resource hog that can and often does reveal hardware issues that d not crop up in other programs.

 

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

 

And what specific make/brand/model is that new monitor?

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