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LrC fails to start

New Here ,
Nov 23, 2021 Nov 23, 2021

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LrC don't start after update to v 11.0.1. What shall I do?

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macOS , Windows

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Community Expert ,
Nov 23, 2021 Nov 23, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the LrC forum so that proper help can be offered.

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Community Expert ,
Nov 23, 2021 Nov 23, 2021

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The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.  If Lightroom doesn't start correctly the please see "Solution 2" in the linked document. 

Troubleshoot GPU issues | Lightroom Classic (adobe.com) 

  

Another step is to try to reset the Lightroom preferences. Hold down Alt and Shift (Windows) / Opt and Shift (Mac) while you're opening Lightroom and it’ll ask whether to reset the preferences. Click on "Reset Preferences".

More informations you'll find here:

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/ 

  

If this doesn't help we need more informations about your environment. 

Which operating system do you use? 

Which version of Lightroom do you use? 

Please post the exact version and not only phrases as "recent", "latest" and so on. 

  

Do you get an error message? If yes, please post the exact message or an screenshot.  

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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LEGEND ,
Nov 23, 2021 Nov 23, 2021

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quote

LrC don't start after update to v 11.0.1. What shall I do?


By @görant93476882

 

 

Please provide the following information:

 

  • The name and version number of your operating system
  • What does happen when you try to open LrC 11.0.1
  • The full complete unedited word-for-word text of any error messages

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New Here ,
Nov 23, 2021 Nov 23, 2021

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Windows 10 Pro v 20H2. Wait symbol lights up for a few seconds and then disappear and then nothing happens. No messages.

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LEGEND ,
Nov 23, 2021 Nov 23, 2021

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Did you try resetting preferences?

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New Here ,
Nov 24, 2021 Nov 24, 2021

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Hur gör jag det?

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Community Expert ,
Nov 24, 2021 Nov 24, 2021

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>>Hur gör jag det?

This I've wrote in my answer earlier.

Try to reset the Lightroom preferences.

Hold down Alt and Shift (Windows) / Opt and Shift (Mac) while you're opening Lightroom and it’ll ask whether to reset the preferences. Click on "Reset Preferences".

More informations you'll find here:

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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LEGEND ,
Nov 23, 2021 Nov 23, 2021

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Did you check for a lock file?

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New Here ,
Nov 24, 2021 Nov 24, 2021

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Vad är det och hur hittar jag det?

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Community Expert ,
Nov 24, 2021 Nov 24, 2021

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>> Vad är det och hur hittar jag det?

Please take a look here: The Lightroom catalog cannot be opened because another application already has it opened - lrcat.loc...

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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