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LRC is not recognizing my usual external hard drive

New Here ,
Oct 28, 2021 Oct 28, 2021

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For no reason i can understand, in Develop mode LRC is saying file cannot be found even though my usual external hard drive is connected and it worked up to now with no issues. My other laptop picks it up without any problem. Its Big Sur 11.5.1, Macbook Pro 2020

Thanks

Pip

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LEGEND ,
Oct 28, 2021 Oct 28, 2021

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Is the drive name for that external hard drive the same on both computers?

 

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Adobe Community Professional ,
Oct 28, 2021 Oct 28, 2021

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Does the hard drive mount, can you see it on desktop?

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New Here ,
Oct 31, 2021 Oct 31, 2021

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Yes it’s on the desktop and the little green rectangle is lit up in LR but it won’t write files or open them. It works on my other laptop and other hard drives work in LR. It stopped working suddenly when I was loading Topaz Denoise to edit a photo in LR. I’ve tried Adobe help but he was mystified as well

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Adobe Community Professional ,
Oct 31, 2021 Oct 31, 2021

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I suggest checking the preferences on the drive to ensure that LRC has permission to access it.

warmly/j

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