LRC keeps crashing after approximately 1 minute

[Z-man Photography]

This issue just started today.  I have not changed any of my hardware devices and have checked to ensure all drivers are up to date.  As you can see I am running the most current versions of LRC and RAW.  I've manually reset all preferences and deleted and reloaded LCR, all to no avail.  I was having issue syncing to LR (web based) when this issue popped up, but don't believe the two issues are related - could I be wrong?

When I start LRC it starts as normal, loads the catalog, the filter folders come up and I can navigate around for about 60 seconds before it shuts down.

I've included my system information for reference.

Any help/suggestions would be most appreciated.

Stan

Lightroom Classic version: 14.1.1 [ 202412150940-551fb044 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.19045
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 3.6GHz
SqLite Version: 3.36.0
CPU Utilisation: 72.0%
Power Source: Plugged In
Built-in memory: 65435.5 MB
Dedicated GPU memory used by Lightroom: 62.3MB / 8170.9MB (0%)
Real memory available to Lightroom: 65435.5 MB
Real memory used by Lightroom: 2726.0 MB (4.1%)
Virtual memory used by Lightroom: 3311.5 MB
GDI objects count: 929
USER objects count: 2733
Process handles count: 2946
Memory cache size: 1379.6MB
Internal Camera Raw version: 17.1 [ 2098 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 1055MB / 32717MB (3%)
Camera Raw real memory: -275MB / 65435MB (0%)

Cache1:
NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

Cache2:
m:1379.6MB, n:0.0MB

U-main: 106.0MB

System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 2576 pixels
Displays: 1) 1920x1200, 2) 2560x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info:
DirectX: ASUS Radeon RX 580 Series (31.0.21912.14)
Init State: GPU for Display supported by default with image processing and export supported in the custom mode
User Preference: Auto
Enable HDR in Library: ON

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Program Files\Adobe\Lightroom catalog and previews\LR 5 updated catalagog-Oct 20-v13-3.lrcat
Settings Folder: C:\Users\sjzim\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Aurora HDR 2018
3) Aurora HDR 2019
4) Export to Autopano Giga
5) Export to Photomatix Pro
6) Flickr
7) HDR Efex Pro
8) HDR Efex Pro 2
9) Helicon Focus Export
10) Imagenomic Portraiture
11) Luminar 4
12) Luminar 2018
13) Luminar AI
14) Merge to 32-bit
15) ON1 Effects 2023
16) ON1 Photo RAW 2019
17) ON1 Photo RAW 2020
18) ON1 Resize 2019
19) ON1 Resize 2020
20) Perfect Effects
21) Topaz Photo AI

Config.lua flags:

Adapter #1: Vendor : 1002
Device : 67df
Subsystem : b311002
Revision : e7
Video Memory : 8170
Adapter #2: Vendor : 8086
Device : 5912
Subsystem : 7dc1028
Revision : 4
Video Memory : 80
Adapter #3: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
Adapter #4: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: System Default - Speakers (High Definition Audio Device)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x26
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 8
GL_ACCUM_BLUE_BITS: 8
GL_ACCUM_GREEN_BITS: 8
GL_ACCUM_RED_BITS: 8
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 32
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 2048
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: Radeon RX 580 Series
GL_SHADING_LANGUAGE_VERSION: 4.60
GL_STENCIL_BITS: 8
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 4.6.0 Compatibility Profile Context 24.3.1.240216
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_EXT_abgr GL_EXT_blend_color GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_copy_texture GL_EXT_texture GL_EXT_texture_object GL_EXT_vertex_array GL_EXT_compiled_vertex_array GL_EXT_subtexture GL_EXT_texture3D GL_EXT_bgra GL_EXT_draw_range_elements GL_EXT_packed_pixels GL_EXT_point_parameters GL_EXT_rescale_normal GL_EXT_separate_specular_color GL_EXT_texture_edge_clamp GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_ARB_multitexture GL_IBM_texture_mirrored_repeat GL_ARB_multisample GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_transpose_matrix GL_EXT_blend_func_separate GL_EXT_fog_coord GL_EXT_multi_draw_arrays GL_EXT_secondary_color GL_EXT_texture_cube_map GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_NV_blend_square GL_NV_texgen_reflection GL_SUN_multi_draw_arrays WGL_EXT_swap_control GL_ARB_point_parameters GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_env_crossbar GL_EXT_texture_compression_s3tc GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_texture_env_combine GL_ARB_texture_env_dot3 GL_ARB_texture_mirrored_repeat GL_NV_half_float GL_ARB_depth_texture GL_ARB_fragment_program GL_ARB_vertex_program GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_EXT_texture_rectangle GL_NV_primitive_restart GL_S3_s3tc GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_occlusion_query GL_ARB_point_sprite GL_ARB_shader_objects GL_ARB_shading_language_100 GL_ARB_texture_non_power_of_two GL_ARB_vertex_buffer_object GL_ARB_vertex_shader GL_EXT_blend_equation_separate GL_EXT_depth_bounds_test GL_ARB_color_buffer_float GL_ARB_draw_buffers GL_ARB_half_float_pixel GL_ARB_pixel_buffer_object GL_ARB_texture_float GL_ARB_texture_rectangle GL_EXT_framebuffer_object GL_EXT_pixel_buffer_object GL_EXT_texture_mirror_clamp GL_NV_float_buffer GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_packed_depth_stencil GL_ATI_separate_stencil GL_ATI_shader_texture_lod GL_ATI_texture_mirror_once GL_EXT_bindable_uniform GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_packed_float GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_integer GL_EXT_transform_feedback GL_NV_depth_buffer_float GL_OES_EGL_image GL_EXT_provoking_vertex GL_EXT_texture_sRGB GL_EXT_texture_shared_exponent GL_EXT_vertex_array_bgra GL_NV_conditional_render GL_ARB_depth_buffer_float GL_ARB_draw_instanced GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_map_buffer_range GL_ARB_texture_buffer_object GL_ARB_texture_compression_rgtc GL_ARB_texture_rg GL_ARB_transform_feedback GL_ARB_vertex_array_object GL_EXT_direct_state_access GL_EXT_texture_snorm GL_EXT_texture_swizzle GL_AMD_conservative_depth GL_AMD_seamless_cubemap_per_texture GL_AMD_texture_cube_map_array GL_ARB_compatibility GL_ARB_copy_buffer GL_ARB_depth_clamp GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_fragment_coord_conventions GL_ARB_provoking_vertex GL_ARB_sample_shading GL_ARB_seamless_cube_map GL_ARB_shader_texture_lod GL_ARB_sync GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_multisample GL_ARB_texture_multisample_no_array GL_ARB_texture_query_lod GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ATI_meminfo GL_EXT_texture_storage GL_NV_copy_image GL_NV_texture_barrier GL_AMD_blend_minmax_factor GL_AMD_depth_clamp_separate GL_AMD_sample_positions GL_ARB_ES2_compatibility GL_ARB_base_instance GL_ARB_blend_func_extended GL_ARB_compressed_texture_pixel_storage GL_ARB_debug_output GL_ARB_draw_indirect GL_ARB_explicit_attrib_location GL_ARB_get_program_binary GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_occlusion_query2 GL_ARB_robustness GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_precision GL_ARB_shader_stencil_export GL_ARB_shader_subroutine GL_ARB_shading_language_packing GL_ARB_tessellation_shader GL_ARB_texture_compression_bptc GL_ARB_texture_rgb10_a2ui GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_shader_image_load_store GL_EXT_texture_sRGB_decode GL_EXT_vertex_attrib_64bit GL_AMD_multi_draw_indirect GL_AMD_pinned_memory GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_conservative_depth GL_ARB_internalformat_query GL_ARB_shader_atomic_counters GL_ARB_shader_image_load_store GL_ARB_shading_language_420pack GL_ARB_texture_storage 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[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

[johnrellis]

"DirectX: ASUS Radeon RX 580 Series (31.0.21912.14)"

That driver is 9 months old. Install the latest one (31.0.21921.1000) from here:

https://www.amd.com/en/support/downloads/drivers.html/graphics/radeon-600-500-400/radeon-rx-500-seri...

[johnrellis]

You've got a lot of third-party plugins installed. To see if they're causing the crashes (likely not, but it can happen), go to File > Plug-in Manager, select each plugin in turn, and click Disable in the Status panel in the right column.

[johnrellis]

"DirectX: ASUS Radeon RX 580 Series (31.0.21912.14)"

If updating the driver doesn't help, trying setting Preferences > Performance > Use Graphics Processor to Off. 

[johnrellis]

"Adapter #1: Vendor : 1002
Adapter #2: Vendor : 8086"

You've got two graphics processors installed, the AMD Radeon RX 580 and an Intel one (likely integrated with the CPU). Adobe recommends disabling the second one (the Intel). See steps 5-6 of Solution 4:

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4

[Z-man Photography]

First I very much appreciate all of the suggestions.  Here is what I've done, all to no avail.  I've updated my AMD radeon RX580 driver - the issue continues.  I've turned off the on board graphics card - the issue continues.  I've turned off the graphics card in LRC preferences - still no luck.  I've deleted and reinstalled LRC, no change. Note:  this issue started "out of the blue" and I didn't change any hardware.  Also I ran the dxdiag program (V12) on Windows 10 which didn't show any errors on either monitor.

Again, thanks for trying help me. Any other ideas?

[Z-man Photography · Accepted solution]

Problem solved!!

Thanks for the quick and thorough response! I've got the problem solved. I ended up needing to update my INTEL Bluetooth and WIFI drivers as recommend by Adobe. How/why this had anything to do with LRC is beyond me, but I'm a happy camper.

Again thanks for your help and suggestions.

[johnrellis]

"I ended up needing to update my INTEL Bluetooth and WIFI drivers as recommend by Adobe."

That is unusual -- haven't seen that reported here before. But not completely surprising. But glad you got it resolved, and thanks for reporting back here -- that could help others.