• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
9

LrC keeps giving errors when I want to import photos to catalogue

Community Beginner ,
Jan 05, 2024 Jan 05, 2024

Copy link to clipboard

Copied

I've created a new catalogue. But, when I want to import photos to it, it keeps having technical issues. The app/computer (MacBook Pro) has mentioned that it doesn't have enough app space, so I've deleted all temporary files (and more).

For the past hours, I've updated my computer, restarted it multiple times, I've deleted the catalogue I wanted to work with and created a new one. But it just won't work. 

Any tips, ideas? 

 

[moved from bugs to discussions according to the community rules - Mod.]

TOPICS
macOS

Views

137

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 05, 2024 Jan 05, 2024

Copy link to clipboard

Copied

Please post the message appearing word by word as "having technical issues" does not really help in knowing what issue you face.

Also, describe what you are trying to do, what works and what not, in details.

In addition, let us know the exact version of your OS as well as of Lightroom (number, not latest or alike).

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 05, 2024 Jan 05, 2024

Copy link to clipboard

Copied

I don't get an error message for a long time. It just gives me the 'coloured wheel' for minutes and minutes and minutes. I cannot do anything. 

Steps I take: 

- I open LrC

- It automatically opens the latest catalogue. 
- I click 'Import' to import pictures. 

- I just gives me the coloured wheel. 

- Half an hour later my computer says it doesn't have enough app memory and that I need to close one of the apps. 

 

Things I have discovered: it apparently seems to be a problem when I try to import pictures from my LaCie and when my LaCie is connected. I don't have any issues when I create a catalogue on my computer and when I import pictures from my computer (instead of my external hard drive). My hard drive has to be disconnected. 

 

LrC version 13.1 (Camera Raw 16.1)

iOS version Sonomo 14.2.1 (23C71)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 05, 2024 Jan 05, 2024

Copy link to clipboard

Copied

That probably means that this hard drive is failing, or that it has a bad cable.

 

-- Johan W. Elzenga

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 16, 2024 Jan 16, 2024

Copy link to clipboard

Copied

LATEST

A little update on the issue: I assume the reason I was having difficulties with the catalogue is because I created it through another app. I always use Narrative to cull my images. Normally I create a catalogue in LrC and then I import the images I selected. But: this time I wanted to do it through Narrative. 

Today I did it the 'normal way', and I had no trouble with my external hard drive whatsoever... 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines