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LRC not connecting to internet

New Here ,
Jul 27, 2021 Jul 27, 2021

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I am getting a message saying "cannot verify your subscription status." May be because I am not connected to the internet. Check the connection. 

 

I have disconnected and reconnected to the internet and it is still showing up. I do have a subscription. Any ideas what is causing this to show up and not have access to LRC? 

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Adobe Community Professional ,
Jul 27, 2021 Jul 27, 2021

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You could try logging out and back in again using the Creative Cloud Desktop app.

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LEGEND ,
Jul 27, 2021 Jul 27, 2021

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I see that your OS is Windows (stated in post footer). But, what version? Is this Windows 7?

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Adobe Community Professional ,
Jul 27, 2021 Jul 27, 2021

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I've seen that error a few times too. Here's what has solved it for me: Exit out of LRC. Open up Creative Cloud Desktop app. Open up LRC from within the CC app. Now your subscription to LRC has been validated.

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