LRC stuck downloading a photo that no longer exists

[Flybridge]

Hi

I occassionally delete photos from my mobile account to free up space. I import all photos from all sources (DSLR, my phone, wife's phone) into LRC, so I don't need to keep them on the mobile app once they are imported.

I recently cleared a lot of old photos from the mobile account, but LRC is stuck trying to download one of them. I can't stop the download, nor can I delete the photo from the download schedule shown when I go into Preferences.

How can I stop this download, as it is preventing other syncing activities?

TIA.

[Sameer K · Accepted solution]

Hey @Flybridge. Welcome to the Lightroom Community. I'll help you figure this out.

What version of Lightroom Classic & the operating system are you working on?

Try this:

• Go to Lightroom Web (https://lightroom.adobe.com).
• Check the Deleted tab & clear any existing image from the Deleted Section.
• Check Sync issues if it exists & clear all the items here. They'll go to Deleted section & you'll have to clear the items too.
• Let Lightroom Classic sit still for 60-80 minutes after these changes & let it sync.

Let me know how it goes. Thanks!
Sameer K

[Flybridge]

Thanks. That cleared it and the sync completed for the other items. 🙂

[Flybridge]

Hi

This hasn't worked as I thought it did.

This removed the offending photo. However, when I performed the steps, all the other photos disappeared from the dialogue, so I thought they had synced - but they didn't. I've reopened LRC and I still have 122 photos syncing - but nothing is moving, and it has been open at least an hour.

How can I get the sync to process the 122 photos?