LRC takes 10 minutes to load - Help

[edward5EF8]

Hi all. Please help, I have tried everything..... When I open LRC it now takes between 5 and 10 minutes to load (Windows 11 pc). Once loaded LRC is fine and I can edit etc.

I ran Norton antivirus clean-up on my C: drive yesterday, and assume it removed a critical file that impacts the time that LRC takes to loads. I restored a catolog backup of LRC, disabled all plug-ins, uninstalled LRC and re-installed but it still takes forever to load. I have enough RAM and Disk space on my PC and external drive (where images are kept), because I was running /loading) LRC with no issues yesterday prior to Norton clean-up. I disabled Norton. Disabled Graphic processor.  Ran Optimize catalog. Reset my pc many times.  None of these steps solved my issue.

Anyone have ideas? (LRC v 13.3.1 RAW 16.3.1)

[GoldingD]

Create a new catalog and test opening that new catalog. Is it also slow....

[edward5EF8]

Thank you. I tested opening a new empty catolog and is is still slow to launch.

[GoldingD]

Oh, and I should have asked:

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

example:

Lightroom Classic version: 13.3.1 [ 202405311538-6d7c0308 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 11 - Home Premium Edition
Version: 11.0.22631
Application architecture: x64
System architecture: x64
Logical processor count: 32
Processor speed: 2.9GHz
SqLite Version: 3.36.0
CPU Utilisation: 0.0%
Power Source: Plugged In, 255%
Built-in memory: 65243.7 MB
Dedicated GPU memory used by Lightroom: 1857.6MB / 8018.0MB (23%)
Real memory available to Lightroom: 65243.7 MB
Real memory used by Lightroom: 3566.0 MB (5.4%)
Virtual memory used by Lightroom: 6077.8 MB
GDI objects count: 1047
USER objects count: 3294
Process handles count: 6157
Memory cache size: 0.0MB
Internal Camera Raw version: 16.3.1 [ 1889 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 519MB / 32621MB (1%)
Camera Raw real memory: 526MB / 65243MB (0%)

Cache1:
NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

Cache2:
m:0.0MB, n:0.0MB

U-main: 134.0MB

System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 2560 pixels
Displays: 1) 2560x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce RTX 3070 (32.0.15.5599)
Init State: GPU for Export supported by default
User Preference: Auto

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\DavidsLocal\OneDrive\Pictures\test-v13-3.lrcat (I altered this one in my example, as it could be an issue if you have it)
Settings Folder: C:\Users\DavidsLocal\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) jf Bag-o-Goodies

3) LogiOptions  (I added this one in my example, as it could be an issue if you have it)

4) Nik 7 HDR Efex
5) ON1 Photo RAW 2024
6) SmugMug

[edward5EF8]

Lightroom Classic version: 13.3.1 [ 202405311538-6d7c0308 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 11 - Home Premium Edition

Version: 11.0.22621

Application architecture: x64

System architecture: x64

Logical processor count: 8

Processor speed: 3,1GHz

SqLite Version: 3.36.0

CPU Utilisation: 0,0%

Power Source: Plugged In, 100%

Built-in memory: 40755,3 MB

Dedicated GPU memory used by Lightroom: 298,6MB / 3964,0MB (7%)

Real memory available to Lightroom: 40755,3 MB

Real memory used by Lightroom: 944,7 MB (2,3%)

Virtual memory used by Lightroom: 1366,5 MB

GDI objects count: 720

USER objects count: 2582

Process handles count: 2488

Memory cache size: 56,9MB

Internal Camera Raw version: 16.3.1 [ 1889 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 40MB / 20377MB (0%)

Camera Raw real memory: 41MB / 40755MB (0%)

Cache1:

NT- RAM:0,0MB, VRAM:0,0MB, Combined:0,0MB

Cache2:

m:56,9MB, n:0,0MB

U-main: 81,0MB

System DPI setting: 120 DPI

Desktop composition enabled: Yes

Standard Preview Size: 1024 pixels

Displays: 1) 1920x1080, 2) 1920x1080

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

DirectX: NVIDIA GeForce RTX 3050 Laptop GPU (32.0.15.5599)

Init State: GPU for Image Processing supported by default

User Preference: Auto

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic

Library Path: C:\Users\User\Pictures\Lightroom\Lightroom Catalog-v13-3.lrcat

Settings Folder: C:\Users\User\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) DxO PhotoLab 5

2) DxO PhotoLab 5 Importer

3) Show Focus Points

4) Topaz Photo AI

[AxelMatt]

If you have buldin a CPU with an internal graphic processor, try to disabling the processor internal graphic card.

Or you're using more than one graphics card in Windows, your high-end card might not be set as the primary card. To disable the lesser of the two cards, use the Device Manager on Windows. In the Device Manager, right-click the card's name and choose Disable.

Another try is to resetting the preferences of Lightroom Classic:

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

It's recommended to backup your preferences before you reset the preferences to the default settings: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

Do you have done a clean installation when you reinstall LR? If no, the follow the steps below:

• backup all personal data, like templates, presets, catalog(s) etc.
• uninstall everything cc including preferences,  https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
• then uninstall the cc desktop app,  https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
• clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
• restart your computer (don't skip this)
• reinstall the cc desktop app,  https://www.adobe.com/creativecloud/desktop-app.html
• use the desktop app to install your cc programs/trials
• restore your personal data.

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here,

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)