LRC Update

[ImaRetiredTeacher]

Hello all!

LRC just updated and I no longer am able to ADD or SUBTRACT from masks. Am I the only one having this problem? Perhaps I'm just being dumb and making some type of error??

Thanks in advance 😃

[Moderator moved the thread to the correct forum]

[ImaRetiredTeacher]

Here is a screenshot of that portion of the screen...

[Abambo]

Select the mask, then you see add and subtract:

(I will move this to the Lightroom Classic forum.)

[daniellei4510]

Haven't had that problem but whenever I use Camera Raw Filter in Photoshop Beta, the Beta crashes when I exit Camera Raw Filter. Almost all the time.

[ImaRetiredTeacher]

Ever since I got my new computer with Windows 11, mine continually crashes during masking in LRC. I have sent so many error messages that I'm wondering if that may be the reason its now missing components. Like maybe they tried to fix it and forgot something, LOL

[Abambo]

Crashes may be a sign of having the wrong display device driver installed. I would say that is the most common reason for crashes.

Where did you send messages?

[ImaRetiredTeacher]

Hello,

Today, since updating, I no longer have the ability to add/subtract during masking =(

Please see attached screenshot

 

[AxelMatt]

In a first step try is to reset the preferences to the default settings.

• Reset Procedure:
• Close Lightroom.
• Windows: Hold down [Alt]+[Shift] while restarting Lightroom.
  Mac: Hold down [Opt]+[Shift] while restarting Lightroom.
• Overwrite the Preferences when prompted by the dialog.
• Close Lightroom.
• Restart Lightroom.

It's recommended to backup your preferences before you reset the preferences to the default settings: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

Please Consider including the following in your question:

• Adobe product and version number
• Operating system and version number
• The full text of any error message (s)
• What you were doing when the problem occurred
• Screenshots of the problem
• Computer hardware, such as CPU; GPU; the amount of RAM; etc

Please provide also a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

[ImaRetiredTeacher]

Thanks for the info. It will be done as soon as my much yourger, more computer savy, daughter gets here. I don't trust myself to not make a mistake! 😃

[ImaRetiredTeacher]

My daughter couldn't figure out what you meant either so we uninstalled and reinstalled and everything works fine now.

[dj_paige]

What happens if you click on Mask 1? What happens if you click on the sub-mask(s) that appear?

What happens if you continue with New Select People and finish defining that mask?

[ImaRetiredTeacher]

I tried clicking that mask name to "name" it, but it won't click; so I
guess I'm having multiple problems.

[ImaRetiredTeacher]

Mask one, the background performed fine. It was when I tried to mask the 2 humans. I cannot click on "mask 2" to name it and the add/subtract is not present so I guess the entire thing has gremlins...

[Abambo]

Works fine! Could you post a screenshot?