Lrc - Videos no longer play / Video features not visible - Win 10

Report · Nov 04, 2024

Hello.

I have been searching troubleshooting steps because I no longer have any video features available in Lrc 14.01. I select a video in Library grid view and it displays as if a jpeg in the windows. When I click on it - it either zooms in or zooms out, no video options at all.

Very few similar issues found for Windows in searches.
A tried typical troubleshooting step of uninstalling all the C++ apps, rebooting and reinstalling them - did not work.

I tried deleting the Video cache a few diferent ways - did not work.

I uninstalled and reinstalled Lrc via the Cloud app. did not work.

Yet when I pass my mouse back and forth over the video in grid view - it shows the video in motion.

Ideas?
Thank-you

Report · Nov 04, 2024

See this post and review the rest of the thread. Does it seem the same set of problems?

Report · Nov 05, 2024

Thank you for the reply.
I rarely import videos and as for the videos I have in Lrc - I view and play them as a convenience in the library. That thread did not pertain to my issue. My issue is that thre are zero video feature or tools to play my videos. The only three hints I have videos is that when I filter for video, or in Library I see in grid view they are video by extention and video icon, or - as I scroll left and right on the video in grid view - I see the video playing back and forth.

Report · Nov 05, 2024

Info... I see on the very bottom it says Audio & video info: Loading...... not sure what that means.

Lightroom Classic version: 14.0.1 [ 202410161356-30922cfc ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.19045
Application architecture: x64
System architecture: x64
Logical processor count: 4
Processor speed: 2.7GHz
SqLite Version: 3.36.0
CPU Utilisation: 12.0%
Power Source: Plugged In
Built-in memory: 16341.2 MB
Dedicated GPU memory used by Lightroom: 246.3MB / 3937.0MB (6%)
Real memory available to Lightroom: 16341.2 MB
Real memory used by Lightroom: 1114.3 MB (6.8%)
Virtual memory used by Lightroom: 1458.9 MB
GDI objects count: 733
USER objects count: 2492
Process handles count: 1941
Memory cache size: 6.6MB
Internal Camera Raw version: 17.0 [ 2043 ]
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX
Camera Raw virtual memory: 15MB / 8170MB (0%)
Camera Raw real memory: 16MB / 16341MB (0%)

Cache1:
NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

Cache2:
m:6.6MB, n:0.0MB

U-main: 104.0MB

System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 2048 pixels
Displays: 1) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1650 (32.0.15.6590)
Init State: GPU for Image Processing supported by default
User Preference: GPU for Export enabled
Enable HDR in Library: ON

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: D:\Pictures\Lightroom CC Catalogue-Oct 2024 v14\Lightroom CC Catalogue-Oct 2024 v14.lrcat
Settings Folder: C:\Users\user33\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Flickr
3) HDR Efex Pro 2
4) Teekesselchen

Config.lua flags:

Audio and Video info: Loading

Report · Nov 05, 2024

can an elevated fsc /scannow and did not find any issues.

Report · Nov 12, 2024

I have a feeling that those of us without AVX2 compatability are experiencing issues.

Photoshop 26 new features now depend on having AVX2. I do not and therefore I cannot use Ps 26.x

Did the Lrc developers quietly upgrade so that previous features will now not work if AVX2 is not present?