LRClassic user with renewal confirmation email but cannot sign-in.

Report · Sep 18, 2022

I just got back from vacation and was eagar to download photoes. I have been using LR classic for years and am not a new user. After update Lightroom classic does not recognize my license and prompts me to get free trial. I have Creative Cloud account and email with Lightroom renewal receipt. I hae already paid! How do I sign-in to use it?

Report · Sep 18, 2022

Please take a look here: Purchased Creative Cloud apps appear as trial versions (adobe.com)

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce GTX 1050 Ti - Windows 10 Pro 22H2 -- LR-Classic 12.2.1 - Photoshop 24.3 - Nik Collection 5 - Topaz Sharpener AI

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LRClassic user with renewal confirmation email but cannot sign-in.