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LRClassic user with renewal confirmation email but cannot sign-in.

New Here ,
Sep 18, 2022 Sep 18, 2022

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I just got back from vacation and was eagar to download photoes. I have been using LR classic for years and am not a new user.  After update Lightroom classic does not recognize my license and prompts me to get free trial. I have Creative Cloud account and email with Lightroom renewal receipt. I hae already paid! How do I sign-in to use it?

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Community Expert ,
Sep 18, 2022 Sep 18, 2022

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Please take a look here: Purchased Creative Cloud apps appear as trial versions (adobe.com)

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.3.1 - Photoshop 25.9.1 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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