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M1 Mac Installation issue - "damaged or incomplete" Error Message

Explorer ,
Jan 31, 2021 Jan 31, 2021

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During installation on my M1 MacBook Pro, I get the following error message - You can't open the application "Adobe Lightroom Classic" because it may be damaged or incomplete.  

 

Is Adobe aware of this or are they doing anything to fix it?Screen Shot 2021-01-31 at 9.26.36 AM.png

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Adobe Community Professional ,
Jan 31, 2021 Jan 31, 2021

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First check permissions for folders and files is granted to Lightroom in System Preference/Security and Privacy.. 

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Explorer ,
Jan 31, 2021 Jan 31, 2021

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Unfortunately, that is a bit difficult to do as this is happening during a clean/initial install of LrC 

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Adobe Community Professional ,
Jan 31, 2021 Jan 31, 2021

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Have you run any software before that needs Rosetta2 to run? Lightroom Classic is not yet compiled natively for the M1 processor. Perhaps try making sure that Rosetta is installed before opening Classic. I think running it from the finder should also trigger the install.

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Advisor ,
Jan 31, 2021 Jan 31, 2021

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If Rosetta is working ok for you, just uninstall and re-install through the Adobe Creative Cloud app.

Kenneth Seals

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