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Magenta DNG export experienced

New Here ,
Jun 28, 2021 Jun 28, 2021

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Hi,

I have been using Lightroom CC (which is up to date) to import photos without any problems until yesterday when I imported three cards. The first one was fine, but  then all three pus two files I imported at the beginning of May have developed the problem below.

I use an I Mac and save a copy to Finder. When the raw files are converted to .dng in Finder they are showing up with a magenta colour.

The jpgs are fine and if I open a magenta coloured dng file in PS ( also up to date) or Lightroom, it opens in the correct colour.

Can work with it but don't like it. I did have this happen once before and seem to remember there being a simple solution but canot remember what it was.

Anyone able to help.

Thank you.

 

 

 

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Import and export, Mac, Problem or error

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correct answers 1 Correct answer

LEGEND , Jul 03, 2021 Jul 03, 2021
And, downloaded Adobe DNG converter, yep, magenta problem.So in the Adobe Camera RAW. code

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LEGEND ,
Jun 29, 2021 Jun 29, 2021

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A bit confused. Is your problem in Lightroom, or Lightroom Classic?

And what exact version? (the word latest is often considered as useless in this community)

 

Incidentaly, their is no longer any Adobe product called Lightroom CC. Stating LR CC implies a very old copy. Current computer based products are Lightroom, and Lightroom Classic.

 

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New Here ,
Jun 30, 2021 Jun 30, 2021

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Sorry -Lightroom Classic 10.3 Camera raw 13.3 

Camera is a Fujifilm X-T4  Photos taken Raw and JPG.

Raw photos in camera are RAF

SD card in a card reader . Imported via Lightroom Classic.

Copy as DNG to Finder on IMac

SD card is always formatted in camera

 I have a Canon 5d mk iv and have no problems converting them to dng.

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New Here ,
Jun 30, 2021 Jun 30, 2021

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See attached screen shot of Mac Finder -one Fujifilm import and conversion to dng-magenta colour. The other is Canon import with dng conversion done straight after the Fuji one which is fine.

Mac OS Catalina 10.15.7

Have been using Catalina for six months and no problem until now.

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LEGEND ,
Jun 29, 2021 Jun 29, 2021

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What camera(s)?

 

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LEGEND ,
Jun 29, 2021 Jun 29, 2021

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How  was the DNG acquired?

From a camera that saves RAW as DNG?

From Lightroom, during import (Copy as DNG)?

From a third party RAW to DNG conversion app?

 

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LEGEND ,
Jul 01, 2021 Jul 01, 2021

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For  the Fuji X, do you still have the RAF file?

Without conversion, how does it look in LrC?

 

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LEGEND ,
Jul 01, 2021 Jul 01, 2021

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Also, a wild hunch to disprove, while in LrC, while seeing the magenta, double check LrC version just in case you have multiple LrC copy's on your computer, several versions back (8.2?),  Adobe had Fuji X WB issues. 

 

I have Fuji X, and LrC 10.3, no such problem. 

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New Here ,
Jul 02, 2021 Jul 02, 2021

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Hi, Thank you for your suggestions and help.

All my files have RAF files and they show up on Lightroom Classic when I import using Copy and they are perfect. Once I convert to .DNG either in Lightroom or using the Adobe DNG converter I still get Magenta Mac Finder .dng files. Files are still perfect in Lightroom. What is really weird is that I converted one RAF file both ways-both went pink, but when I went to select them both to delete them, they reverted to the correct colour when I selected the second one. See example below.

I have checked for old versions of everything ( have had a good clean up). Restarted the computer and still the same. Going to move on for now as I have wasted so much time trying to sort this. Everything worked perfectly until the last update. Will wait for the next update and see if a glitch is happening that recitifies itself.

I have also reverted to previous Lightroom Classic version and when that did not work, re installed the latest version. It does not affect the editing , saving or printing.

 

 

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LEGEND ,
Jul 03, 2021 Jul 03, 2021

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Got off my rear end, grabbed my X-T4, took a few of a color checker card, Imported into Lrc on my MACBookPro. I cannot repeat your problem

 

  • Imported using Copy as DNG, with /Preferences/Presets/Preset/Raw Defaults/ set to camera, no issue.
  • Imported using Copy as DNG, with /Preferences/Presets/Preset/Raw Defaults/ set to Adobe Defaults, no issue.
  • Imported using Copy, then converted it to DNG, no issue.
  • In all test, played with WB, changing from As Shot to Auto, etc, no issue. (several LrC versions back, that was an issue)

 

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LEGEND ,
Jul 03, 2021 Jul 03, 2021

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Update.Ok, went back and read your first posting again. WHEN VIEWED IN FINDER.

 

So, on my MACBookPro, bringing up Finder, looking at those DNG files. YEP, MAGENTA.

 

Lightroom Classic version: 10.3 [ 202105281559-8dc50eb4 ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 11
Version: 11.4.0 [20F71]
Application architecture: x64
Logical processor count: 8
Processor speed: 2.8GHz
SqLite Version: 3.34.0
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 3,446.9 MB (21.0%)
Virtual memory used by Lightroom: 12,320.0 MB
Memory cache size: 33.5MB
Internal Camera Raw version: 13.3 [ 807 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 2333MB / 8191MB (28%)
Camera Raw real memory: 2485MB / 16384MB (15%)
Displays: 1) 3840x2160, 2) 2880x1800

Graphics Processor Info: 
Metal: AMD Radeon R9 M370X

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Volumes/G-RAID with Thunderbolt/Pictures/Test Catalog/Test Catalog-2-v10.lrcat
Settings Folder: /Users/davidgolding/Library/Application Support/Adobe/Lightroom

Installed Plugins: 
1) Aurora HDR
2) Luminar 4
3) ON1 Photo RAW 2021
4) ON1 Resize 2021

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LEGEND ,
Jul 03, 2021 Jul 03, 2021

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Additional testing, what about third party DNG converter

 

Brought of a RAF in Iridient X-Transformer and converted.

 

Looking at the resultant file in Finder, no issue (before importing in LrC)

Imported, no problem in LrC or Finder.

Appears to be as you may have stated a Adobe Camera RAW issue.

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LEGEND ,
Jul 03, 2021 Jul 03, 2021

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And, downloaded Adobe DNG converter, yep, magenta problem.

So in the Adobe Camera RAW. code

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New Here ,
Jul 04, 2021 Jul 04, 2021

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Hi GoldingD,

Great sleuthing. Thank you for persevering and glad you had the same camera.

I will download a third party converter or just wait.

As I am new to this forum, do we report it  here so that Adobe is aware of it as a Camera Raw issue or will it rectify as they do updates.

 

Thank you so much.

 

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