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mask select sky crashed LR classic

Explorer ,
Oct 11, 2022 Oct 11, 2022

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image has black sky with moon and tree lit by foorway light. when i chose mask/select sky to lighten the sky, LR spun for a minute and then abruptly closed. see attached jpg of the image at the stage i tried to select sky. actual image nef with prior detail, sharpening, and other adjustments not included, trying to do so caused error msg (The attachment's dsc_2464.nef content type (image/nef) does not match its file extension and has been removed.)

.system is latest windows (as of yesterday), 16G memory

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LEGEND ,
Oct 11, 2022 Oct 11, 2022

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Is your computer a desktop or a laptop?

If a laptop, does it only have a integrated video control, and no descreate graphics processing unit?

If so, what is the integrated video controlls driver vetsion?

 

If you do have a descrete GPU, much better, and what is that driver version?

 

For driver vetsion in use by LrC, click on Help, then System Info, and look at this section:

Displays: 1) 2560x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info: 
DirectX: NVIDIA GeForce GTX 1070 Ti (31.0.15.1694)

 

 

 

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Explorer ,
Oct 11, 2022 Oct 11, 2022

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Device name zephyr
Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz   2.59 GHz
Installed RAM 16.0 GB (15.8 GB usable)
Device ID 25EC2E9D-7E32-47F0-9B08-CF3C0E3B296E
Product ID 00325-81841-31727-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
 
processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz   2.59 GHz
Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz   2.59 GHz / 3/16/2020 / 
nvdia getforce rtx 2070 w max-q design / 5/5/2022 / 30.0.15.1278 26.20.100.7985
 
does this cover everything you need?
charlotte

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Community Expert ,
Oct 11, 2022 Oct 11, 2022

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空や被写体を選択はGPUを使用する機能です。

GPUが関係して不具合が起きているのであれば、環境設定でGPUの使用をOFFにしてどうなるか見てみてください。

OFFにして問題なく動作しているなら、GPUが関係して不具合が起きていることが判明します。

 

GPU関係に問題がある場合は、GPUのドライバーを最新のものに更新してみます。

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LEGEND ,
Oct 11, 2022 Oct 11, 2022

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nvdia getforce rtx 2070 w max-q design / 5/5/2022 / 30.0.15.1278 26.20.100.7985

 

So v512.78. for the GPU driver,

At NVIDIA v517.48 for Game Ready, and v517.40 for Studio is shown as current. Studio are more steady/proven, you may want to update, you may want to select custom for install type as to force a clean install.

 

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Explorer ,
Oct 11, 2022 Oct 11, 2022

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ok, i'll look into updating & seeing whether i can figure out how to proceed in the best way. i solved this image's issue by selecting the object (tree) and inverting. that worked smoothly. and i haven't had any trouble before this, althogh i just learned bout it (in the LR virtual summit) so i haven't done very many. and this was the 1st blacken sky.

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Explorer ,
Oct 13, 2022 Oct 13, 2022

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LATEST

NVDIA updateed my driver this morn & all seems to work as planned now, with no crash & close.

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