Memory card is wiped after importing to Lightroom

New Here ,
Aug 03, 2020 Aug 03, 2020

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When i import images from my memory card into lightroom the images on the memory card are deleted. Why does this happen and how do i stop it from happening?

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Adobe Community Professional ,
Aug 03, 2020 Aug 03, 2020

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That is not a normal Lightroom procedure, and should not be happening. It is recommended that images on the card should be deleted in the camera, and that the card should be formatted in the camera. Does this happen every time? What operating system are you using? Also, what exact version of Lightroom are you using?

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Adobe Community Professional ,
Aug 03, 2020 Aug 03, 2020

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Please describe exactly how you import. If you use Apple Image Capture, then this could happen because this is an option in Image Capture.

-- Johan W. Elzenga

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New Here ,
Aug 03, 2020 Aug 03, 2020

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I use a card reader and import in lightroom from the card reader. I have been doing this for years without problems. It started when I purchased a Lexar C Fast memory card for my Canon EOS DX MkII. I do not know what apple capture is so I assume I am not using apple capture.

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Adobe Community Professional ,
Aug 03, 2020 Aug 03, 2020

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LR never deletes after an import as other's have stated so it would have to be some other application, perhaps from Lexar (?) that is taking over this task. 


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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LEGEND ,
Aug 03, 2020 Aug 03, 2020

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In the LrC Import options, have you selected to Eject after Import, to automatically eject the card? That saves you from damage when actually removing the card if the computer is still communicating with it.

 

MACOS is especially finicky about that

 

 

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LEGEND ,
Aug 03, 2020 Aug 03, 2020

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In your Import methods, is ADD or MOVE  available. When importing from camera or card, they should not be available. If they are, a problem exists.

 

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LEGEND ,
Aug 03, 2020 Aug 03, 2020

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Hmm, deleted? Are you seeing they are gone via Finder? or via LrC?

 

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Adobe Community Professional ,
Aug 03, 2020 Aug 03, 2020

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It started when I purchased a Lexar C Fast memory card for my Canon EOS DX MkII.

 

Check at the top center of the import dialog that you do not use MOVE. That should not be available, but it's possible that the CFast card is seen as an external drive, rather than a memory card.

 

-- Johan W. Elzenga

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New Here ,
Apr 16, 2022 Apr 16, 2022

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Has this been resolved? I'm having the same problem.

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Adobe Community Professional ,
Apr 16, 2022 Apr 16, 2022

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I don't think so, you just have to be careful and select Copy. Adobe can't fix it because it's the OS that treats the card as a hard drive.

 

-- Johan W. Elzenga

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LEGEND ,
Apr 16, 2022 Apr 16, 2022

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Adobe probably could improve the situation with CFast cards that are treated as a Hard Drive if they checked the drive to see if has a DCIM structure and if so it would disallow Move.  

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Adobe Community Professional ,
Apr 16, 2022 Apr 16, 2022

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quote

 checked the drive to see if has a DCIM structure and if so it would disallow Move.  

 

Good point, @Bob Somrak. Seems such a simple check (or maybe it's a workaround) to fix this. Surprised Adobe have not already implemented it unless there are other reasons why it would not work.

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Adobe Community Professional ,
Apr 16, 2022 Apr 16, 2022

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This is a known issue with XQD, CFast, and CFExpress card readers. The operating system shows these as external hard disks instead of removable media and Lightroom Classic will not realize it is a memory card and offer you to "Move" images which it won't do if it realizes you are importing from a memory card. There is a feature request here somewhere to change this behavior if Lightroom notices a DCIM folder but it has never been implemented by Adobe.

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