Hello,
I am using LR Classic 14.4 (build 202506051112-5918896a) on macOS 15.5 (24F74) on a Mac Mini M2 Pro with 16 GB unified RAM.
The catalog was created several versions ago and has been upgraded multiple times to stay up to date.
The problem is that, very intermittently, the cell extras in the Gallery view and the info in the Loupe view just go missing. No amount of pressing J or I respectively will show them. The metadata pane on the right, if set to EXIF, does show the images' data that should populate the cell extra or the loupe info.
In all cases, the files in question are DNG files converted upon import from AZW files (Sony a6400).
I am unfortunately unable to replicate this systematically, but it seems to happen especially right after I import images. (Also, I'm not sure if this is in any way related, but loading the previews from my SD card in LR's "Import" window is incredibly slow, even though the SD card reader is USB 3 and copying the photos is relatively fast.)
Quitting and restarting LR seems to fix it, but it is quite disruptive.
I currently have no screenshots because I stupidly just quickly restarted it without thinking, but the gallery does have the top bar for the extra info, except that it's completely empty. It's as if it just can't find what to fill it in with, rather than hide it entirely.
In the Loupe view, on the other hand, the text just isn't there (as if one cycled pressing I). Not having a specific background, there's no other sign of something being wrong.
It's entirely possible that something's off with the catalog, but I have lots of metadata saved in it and I would rather not give it up if at all possible.
I'll try to see if something triggers the bug on demand, but so far it's been very random. I figured I would post here in case someone else is having the same problem so that we may figure out what causes it.
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