Migrate License LR 6

[default78qj3rk5oexn]

I've got a license for LR6, currently installed on my desktop PC and my new laptop. Recently, my old Laptop broke, so I couldn't deactivate the license on this one. Any possibility to migrate the license from an old broken laptop to a new one? Note: no cloud product, therefore no registered devices. Thx in advance.

[dj_paige · Accepted solution]

You are allowed to activate LR 6 on two computers. To deactive LR 6 on a broken computer, you will need to contact Adobe tech support, and very clearly tell them that all you want is to "deactive a LR 6 license". The minute you say you need help with LR 6, they will tell you it is unsupported and not help you.

[default78qj3rk5oexn]

Thx for the reply, got any idea how I can contact the tech support?

[dj_paige]

Best way is live chat

https://helpx.adobe.com/support.html

There is a "chat icon" near the bottom right of the screen.

[Rikk Flohr: Photography]

Actually, just hang tight here. I've pinged Careessa and she will assist you on the activations. Please stand by.

[CMass]

@default78qj3rk5oexn 

Please private message me your Adobe ID and serial number. 🙂 

Best, 

Careeeesa

[Richard5DB8]

I have a similar issue my desktop crashed and I need to load my Perpetual LR6 onto the new one but can't seem to find how to do this any ideas anyone?

[dj_paige]

@Richard5DB8 

Please start a new thread and describe your problem in detail, instead of telling us your problem is "similar", as we don't really know what part of your problem is "similar" and what part is not "similar".

[Richard5DB8]

ok

I am a perpetual license holder of LR6 which was installed on my desktop that crashed, I am now trying to install on my new desk top and find it cannot be downloaded as it is no longer supported. Is there anyway I can get a download?

[TheDigitalDog]

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@Richard5DB8 wrote:

Is there anyway I can get a download?

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You can try here:

https://prodesigntools.com/adobe-lightroom-6-cc-direct-download-links.html

[Richard5DB8]

no luck on this link I'm afraid.

[Rob_Cullen]

"no luck on this link"-  Exactly what did you try?

In the link posted by @TheDigitalDog  I can see the download link for Windows as here, with the [Save File] option-

And more importantly- What is your current Operating System Version Number of your "new desktop"?

[Richard5DB8]

Rob I seem to have managed to download, thanks for help, it was probably me being a bit stupid/nervous