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Mise a jour

Community Beginner ,
Jan 09, 2022 Jan 09, 2022

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Bonjour. j'ai un problmeme de mise a jour de Light room. Adobe Cloud Installer me demande un mot de passe que je n'ai pas. Je n'ai que celui ID Adobe mais cela ne fonctionne pas. Le mot de passe Adobe cloud installer et ID Adobe sont il les memes ? Merci de votre aide

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correct answers 1 Correct answer

Community Expert , Jan 09, 2022 Jan 09, 2022

I'm guessing you're on a Mac.

 

That'll be your Mac operating system asking for your local admin username and password (the one you use to log on to your Mac) to get permission to make changes to files on your local hard drive. It's a standard dialog box which appears whenever you install software on your Mac.

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Community Expert ,
Jan 09, 2022 Jan 09, 2022

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I'm guessing you're on a Mac.

 

That'll be your Mac operating system asking for your local admin username and password (the one you use to log on to your Mac) to get permission to make changes to files on your local hard drive. It's a standard dialog box which appears whenever you install software on your Mac.

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Community Beginner ,
Jan 09, 2022 Jan 09, 2022

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Hello, what shall I do in order to make it work ?

 

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Community Expert ,
Jan 09, 2022 Jan 09, 2022

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Enter the normal username and password that you use to log on to your Mac.

 

It's your operating system requesting it, not Adobe.

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Community Beginner ,
Jan 09, 2022 Jan 09, 2022

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Great. Ot works. Thanks a lot

 

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Community Expert ,
Jan 09, 2022 Jan 09, 2022

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Good to hear.

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New Here ,
Mar 30, 2023 Mar 30, 2023

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faceing the same issue and got solved with the same answer on mac. Thanks for sharing 

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