Missing photos from from sync

[michdowl]

Hi there, help or advice needed. I move lightroom to a new laptop last night and now my sync photos with lightroom mobile are all gone, everything else is fine, how do I recover my sync data. thanks

[Sean McCormack]

Lightroom Classic syncs only one catalog, so you'll need to copy the catalog from the old one. If you've done that, it may take Lightroom time to resync again. 

[michdowl]

I copied the catalogue over and have all my other files/photos just the ones I have sync and in lightroom mobile are gone

[Sean McCormack]

It needs to reconnect sync which can take time. 

You can check to see what's available by logging in to https://lightroom.adobe.com

[michdowl]

hi

nothing there and no activity on cloud storage, another ideas of places to go. I did the swap over nearly 24 hours ago

[Sean McCormack]

Even if you change a catalog, the old synced files should still be online, just not necessarily connected. There shouldn't be nothing there. 

Does the catalog have the same name and location as the old one? 

[michdowl]

Yes it does
I will repeat the process again and see it that fixes the issue