• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Mobile downloads.lrdata and no pictures in the selected folder!

New Here ,
Aug 03, 2022 Aug 03, 2022

Copy link to clipboard

Copied

Hello community, 

 

I'm having a hard time with my mac as I need to clean some space to improve its performance. 

I've found out that I have a huge mobile dowloads.lrdata of 49gb on my mac. I usually use Lightroom CC, in the past I tried the Classic one but i really didn't enjoy it. 

 

Now, this mobile dowloads.lrdata of 49gb doesn't seem to be connected to my CC, but when I open LrC this folder seems to contain 2000 pics but non of them can be shown, there are not even the miniatures.

 

I've also tried to attach all my different hard drives but those 2000 pics never show! 

 

I attach a sceenshot.

 

Do you know how to retrieve those photos? What should I do with this useless -maybe - huge file? 

 

Thanks a lot 🙂

 

)Schermata 2022-08-03 alle 12.39.18.png

TOPICS
macOS

Views

77

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Community Expert , Aug 03, 2022 Aug 03, 2022

Apple changed the security requirements in MacOS Monterey. Go to MacOS 'System Settings - Security & Privacy' and add Lightroom Classic and Photoshop to "Full Disk Access". Click on the lock icon to unlock the settings, then click on the plus icon to add Lightroom Classic and/or Photoshop if it isn't already listed. If it is listed, then just enable the checkbox. See also Quick Tips: How to give Full Disk Access to Lightroom Classic on macOS

 

Likes

Translate

Translate
Community Expert , Aug 03, 2022 Aug 03, 2022

The folders inside MobileDownloads are shown as missing, so that could mean something is corrupt. What you can do is the following. In the Finder, not in Lightroom Classic, right-click on the MobileDownloads file and choose 'Show Package Contents'. That will open it as a folder, allowing you to retrieve the images by moving them out of the package and into a normal folder.

 

On the other hand, you can probably simply trash this file. If you tried Lightroom Classic some time ago, then the 2000 im

...

Likes

Translate

Translate
Community Expert ,
Aug 03, 2022 Aug 03, 2022

Copy link to clipboard

Copied

Apple changed the security requirements in MacOS Monterey. Go to MacOS 'System Settings - Security & Privacy' and add Lightroom Classic and Photoshop to "Full Disk Access". Click on the lock icon to unlock the settings, then click on the plus icon to add Lightroom Classic and/or Photoshop if it isn't already listed. If it is listed, then just enable the checkbox. See also Quick Tips: How to give Full Disk Access to Lightroom Classic on macOS

 

-- Johan W. Elzenga

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 03, 2022 Aug 03, 2022

Copy link to clipboard

Copied

Hello Johan,

 

Thank you so much for your reply! 

I followed your instructions allowing LrC to have full disk access. Unfortunately, nothing has changed, I 'm still not able to see the content of the folder... 

 

Any other idea? 

 

Thank you 😉

 

CAm

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 03, 2022 Aug 03, 2022

Copy link to clipboard

Copied

The folders inside MobileDownloads are shown as missing, so that could mean something is corrupt. What you can do is the following. In the Finder, not in Lightroom Classic, right-click on the MobileDownloads file and choose 'Show Package Contents'. That will open it as a folder, allowing you to retrieve the images by moving them out of the package and into a normal folder.

 

On the other hand, you can probably simply trash this file. If you tried Lightroom Classic some time ago, then the 2000 images in this package will be images that Lightroom Classic downloaded from the cloud when you enabled sync for its catalog. That means that these are all just copies of images that you already have in Lightroom desktop.

 

-- Johan W. Elzenga

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 03, 2022 Aug 03, 2022

Copy link to clipboard

Copied

LATEST

Hello again Johan,

 

It finally worked! Thank you so much for your help. 

Have a wonderful day 😉

 

CAm

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines