Navigator Malfunctioning, All Drop-downs Inaccessible

New Here ,
Mar 29, 2022 Mar 29, 2022

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Hello,

This bug started after trying to organize my current presets and adding another group. I can no longer access any of the drop-down menus in the navigator. If I scroll the mouse over the menus, I can see my presets being previewed on my image. However, I cannot see the preset names nor apply them. I am fully updated, and I have uninstalled and reinstalled the program with no luck. Any help appreciated!

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Adobe Community Professional ,
Mar 29, 2022 Mar 29, 2022

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Weird multiple Preset panel headers!

So suggestions to try-

-Turn 'Off' [Use Graphics Processor] in the Performance tab of Preferences.

-Reset (after backing up) the Preferences file. Preferences Reset 

 

Regards. My System: Lr-Classic 11.3, Photoshop 23.3, ACR 14.3, Lightroom 5.3, Lr-iOS 7.0.2, Bridge 12.0.1, Windows-10.

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LEGEND ,
Apr 02, 2022 Apr 02, 2022

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There were similar bugs reported with Presets and the Export window last year.  I can find threads about the Export window:

https://feedback-readonly.photoshop.com/conversations/lightroom-classic/lightroom-classic-scrolling-...

https://community.adobe.com/t5/lightroom-classic-discussions/i-m-seeing-menu-tearing-when-scrolling-... 

 

but I can't find the threads about Presets that were posted at about the same time.

 

If resetting preferences doesn't help, then try updating your graphics driver:

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4

 

(Windows Update often doesn't keep your graphics driver updated.) If that doesn't help, then do the menu command Help > System Info and copy/paste the entire contents here.

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