need help i paid for my light room and still telling to renew it

[Arno29610740lund]

need help i paid for my light room still telling me to renew

[Axel Matt]

Make sure that hidden items view is enabled in the Windows Explorer. Then goto  inside the C: drive and look for ProgramData folder. 

Please follow the steps below:

• Sign out from the Adobe Creative Cloud desktop application Activate and deactivate Adobe apps
• Browse to the location: [System Drive]:\ProgramData\Adobe
• Rename the 'SLStore' folder to 'SLStore_old'
• Browse to the location: [System Drive]:\Program Files (x86)\Common Files\Adobe
• Rename the 'SLCache' folder to 'SLCache_old'
• Sign in to the Adobe CC desktop app

If this doesn't help try the steps below:

• Close all Adobe apps and make sure no Adobe processes are running in Task Manager.
• Make sure that Hosts file does not contains Adobe URL entries with Loop back address 127.0.0.1 .
• Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
• Type in below command and hit 'Enter' key.
  Appdata
  It will open Appdata folder.
• Then navigate to Local>Adobe>OOBE. Open OOBE folder and delete " Opm.db" file.

Once you had deleted Opm.db file , Sign in to Adobe Creative Cloud app using Valid Email ID and check.

More infos you'll find here: Purchased Creative Cloud apps appear as trial versions (adobe.com)