New hardware with same Drive. No activation possible.

[Fabian5E4F]

Lightroom 6.14:

Windows 10 64bit

I have installed new hardware (motherboard, CPU, RAM) in my computer with the same, old SSD. Now I can't use my Lightroom due to to many activated copies. How can I solve this problem?

- The deactivation via the account service is not possible.

- Installing (and therefore deactivating) on the old system is not possible. Because the SSD is the same. I have not installed my Windows new.

[GoldingD]

Computers can be identified by various attributes. Speaking of this for the purpose of identifying what computer a application is installed on. Could include:

Computer Name, that you or the OS created

MAC address of a component, likely of the NIC

MAC address of a chip on the MB

S/N or other data in the copy of the OS

S/N or other value in an App

You replaced much of the hardware, that hardware represents a new computer as far as licensing authentication if any might exist.

This would be more clear for the subscription model of LrC, V6 had variations/options in licensing/registration, that muddies this up.

[johnrellis]

Fabian5E4F also posted in the existing bug-report thread where an Adobe employee currently deals with such issues:

https://community.adobe.com/t5/lightroom-classic-discussions/p-activation-or-deactivation-versions-o...

So no need to continue the conversation here.