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I tried to work on getting the tether cord to work on my camera and it keeps telling me that it still detecting my camera but I can see my camera name on the import file. what is going on? I've been at this for 2 hours and no result.
See this troubleshooting help:
The D3500 is not listed in the list of supported cameras, for tether.
You best bet is to use another tethering App and Auto-Import the files to LrC.
TETHER - DIGICAMCONTROL