no images in import module

New Here ,
Dec 19, 2021 Dec 19, 2021

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i imported one shoot already today from my hard drive. i can open the import window and select the folder on my hard drive but no photos show up in the viewer to select and import. its not just this folder or drive. its over several drives. when i load an sd card the import window opens but no images. using the cloud app i uninstalled and reinstalled lightroom classic and the issue is still there. i'm on a m1 macbook air

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New Here ,
Dec 19, 2021 Dec 19, 2021

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resetting preferences did the trick. hold down shift and option when you open the app

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