no se ha podido guardar archivo capturado lightroom

[Fatima38358197vh7l]

Porque cada vez que intento hacer una captura en simultaneo aparece este mensaje? Ya he probado borrando el caché, cambiando el lugar de almacenamiento y sigo sin poder trabajar. 

[dj_paige]

Explain in more detail what you are doing. How are you taking a screenshot? Simultaneously with what other action?

And also, are you using Lightroom (Lr icon) or Lightroom Classic (LrC icon)?

[Fatima38358197vh7l]

Hello, thank you for your answer. Sorry I didn't provide you more details

I'm using a Tether Tool cable and using the live capture option. It used to work fine, and then stopped. I've changed the location of the photos, re-install Lightroom Classic and nothing works. Is this a problem of the cable or LrC? used to work perfectly fine a few moments ago .

I'll attach a picture 

[Trebli_1975]

Hello. I have exactly the same problem since LrC classic updated to version 14. I have even reinstalled my entire computer. It is a software problem since I downloaded Capture One and the capture works. I have a Nikon D5300 and I have not been able to solve it with anything I have done.

[Fatima38358197vh7l]

Hello! I connected with Adobe Support and helped me! 

You have to Install the 13.4 Version again and it works!! 

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Hola! Como estas? tuve que desintalar la actualización y poner la versión 13.4 y funciona!! 

[Nito_Gonzalez2430]

Hello, I thought I was the only one who had this problem, but the same thing is happening to me. I will install version 13.4 to see if I can work with it. I was very worried, I had to reinstall everything on my computer, reinstall the ADOBE suite and none of this worked. But I know that it is not my problem, but rather a general problem. Thank you for your information.

[Trebli_1975]

Hi, I did the same and if it works for me. Are Adobe aware of the problem?

[Natalia310364663ts2]

Tengo el mismo problema. Contacte con soporte por email y aun no tienen respuesta para darme. He intentado de todo Apratentemente. Es un inconveniente de la ultima actulación. Habra que esperar que lo resuelvan desactualizar el programa .  

[Pablo3239504208c5]

baja la actualizacion a las 13.4 

[Pablo3239504208c5]

para la gente de Latam la actualizacion desde la 14.0 tienen falla con ese tema de la conexion de captura en vivo tienen que bajar la actualizacion a las 13.4 de Lightroom Classic saludos