Not able to import photos at all

[Sonja254404630pej]

When I use Lightroom Classic, i can't import any photo. There all unclickable: JPG's and Raw files. Does anybody know what's going wrong? I don't have this issue with Lightroom.

All of my Adobe programs are up to date.

[JohanElzenga]

Apple changed the security requirements in MacOS Monterey. Go to MacOS 'System Settings - Security & Privacy' and add Lightroom Classic and Photoshop to "Full Disk Access". Click on the lock icon to unlock the settings, then click on the plus icon to add Lightroom Classic and/or Photoshop if it isn't already listed. If it is listed, then just enable the checkbox. See also Quick Tips: How to give Full Disk Access to Lightroom Classic on macOS

[Sonja254404630pej]

Hi Johan,

Thanks for your help. I followed the steps and added Lightroom Classic. But I still can't import photos 😞

Does it have anything to do with this message? It says that map '/volumes/untitled l' isn't available and that the map 'pictures' is being used. 

[JohanElzenga]

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@Sonja254404630pej wrote:

Hi Johan,

Thanks for your help. I followed the steps and added Lightroom Classic. But I still can't import photos 😞

Does it have anything to do with this message? It says that map '/volumes/untitled l' isn't available and that the map 'pictures' is being used. 

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No, that has nothing to do with it and does not mean you cannot import pictures. It only means that the previous destination, or a destination defined in a preset, is not available. That previous destination is a disk called 'Untitled', which strongly suggests that this is a memory card and you should not use a memory card anyway. Lightroom also does not allow it, so that would also explain the message. Select a proper destination in the destination panel on the right.

[dj_paige]

English "The Destination Folder is not available"

What is the Destination Folder selected in the Import dialog box? Does this folder exist? Do you have write permission to this folder?

[Sonja254404630pej]

Here it is!

[dj_paige]

My web browser will not show attachments here in the Adobe forums. You must use the "Insert Photos" icon to include your screen capture in your reply.

[Sonja254404630pej]

 

[dj_paige]

Yes, thank you. Now answer the questions I asked above about your Destination folder

[Sonja254404630pej]

I just realise that my photos are in my iCloud. Could that be the problem..? 

[DdeGannes]

For sure. The original image files need to be physically connected to your computer i.e. on an internal disk, external disk or NAS.

LrC cannot connect with your iCloud files.