Not able to switch from Lightroom to Photoshop

[Ariane25626188lba9]

Hello!

It's been like 4 years that I'm a pet photographer and use Lightroom and Photoshop. I always have been able to switch my picture from Lightroom to Photoshop, but now it's not working.

The "edit in Photoshop" is in gray so I'm not able to click on. 

Someone can help me please?

[dj_paige]

Are you talking about Lightroom (Lr icon) or Lightroom Classic (LrC icon)? What version NUMBER?

[Ariane25626188lba9]

Lightroom classic! The last version

[dj_paige]

Can you please tell me the version NUMBER?

[JohanElzenga]

If 'Edit is Photoshop' is greyed out, then most likely the original image is missing, for example because your external image drive is offline. Lightroom can still edit the image if it has a smart preview, but Photoshop needs the original.

[Ariane25626188lba9]

I don't understand it worked yesterday but now it doesn't work anymore.. and I didn't move any photos. how do i make it work now?

[JohanElzenga]

Did you check if the originals are online? Where do you store them? If it is on an external drive, could it be that Windows assigned a different drive letter to that drive?

[Ariane25626188lba9]

I'm really not good with computers... I store all of my photos and my catalog on my external hard drive. 

[Rob_Cullen]

Can you post a screen-clip of the Library Grid view (whole LrC window) including the photo you are trying to 'Open in Photoshop'?

[JohanElzenga]

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@Ariane25626188lba9 wrote:

I'm really not good with computers... I store all of my photos and my catalog on my external hard drive. 

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That does indeed sound like maybe the drive letter got changed, and so the images are missing. Do post that screenshot, and in the meantime have a look at this: 

https://www.lightroomqueen.com/lightroom-photos-missing-fix/