Not able to switch from Lightroom to Photoshop

New Here ,
Aug 12, 2022 Aug 12, 2022

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Hello!

 

It's been like 4 years that I'm a pet photographer and use Lightroom and Photoshop. I always have been able to switch my picture from Lightroom to Photoshop, but now it's not working.

The "edit in Photoshop" is in gray so I'm not able to click on. 

 

Someone can help me please?

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LEGEND ,
Aug 12, 2022 Aug 12, 2022

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Are you talking about Lightroom (Lr icon) or Lightroom Classic (LrC icon)? What version NUMBER?

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New Here ,
Aug 12, 2022 Aug 12, 2022

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Lightroom classic! The last version

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LEGEND ,
Aug 12, 2022 Aug 12, 2022

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Can you please tell me the version NUMBER?

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Community Expert ,
Aug 12, 2022 Aug 12, 2022

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If 'Edit is Photoshop' is greyed out, then most likely the original image is missing, for example because your external image drive is offline. Lightroom can still edit the image if it has a smart preview, but Photoshop needs the original.

 

-- Johan W. Elzenga

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New Here ,
Aug 12, 2022 Aug 12, 2022

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I don't understand it worked yesterday but now it doesn't work anymore.. and I didn't move any photos. how do i make it work now?

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Community Expert ,
Aug 12, 2022 Aug 12, 2022

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Did you check if the originals are online? Where do you store them? If it is on an external drive, could it be that Windows assigned a different drive letter to that drive?

 

-- Johan W. Elzenga

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New Here ,
Aug 12, 2022 Aug 12, 2022

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I'm really not good with computers... I store all of my photos and my catalog on my external hard drive. 

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Community Expert ,
Aug 12, 2022 Aug 12, 2022

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Can you post a screen-clip of the Library Grid view (whole LrC window) including the photo you are trying to 'Open in Photoshop'?

 

Regards. My System: Lr-Classic 11.5 Photoshop 23.5.1, ACR 14.5, Lightroom 5.5, Lr-iOS 7.0.2, Bridge 12.0.3, Windows-10.

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Community Expert ,
Aug 13, 2022 Aug 13, 2022

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@Ariane25626188lba9 wrote:

I'm really not good with computers... I store all of my photos and my catalog on my external hard drive. 



That does indeed sound like maybe the drive letter got changed, and so the images are missing. Do post that screenshot, and in the meantime have a look at this: 

https://www.lightroomqueen.com/lightroom-photos-missing-fix/

 

 

-- Johan W. Elzenga

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