Copy link to clipboard
Copied
Copy link to clipboard
Copied
What version NUMBER of Lightroom Classic do you have?
What version NUMBER of your operating system do you have?
What is the exact error message that you get when you want to Import (not "upload") your photos?
Copy link to clipboard
Copied
I have the Adobe Creative Cloud that upgrades when upgrades are available, so whatever the latest version is, I have it.
I have Windows 10.
As for the error messages, see the attached.
As for the camera, I import from a file on my computer, not from the camera itself. I upload from the SD card to the computer. The camera is a Canon 6D.
I hope this helps.
Copy link to clipboard
Copied
I have the Adobe Creative Cloud that upgrades when upgrades are available, so whatever the latest version is, I have it.
I have Windows 10.
As for the error messages, see the attached.
As for the camera, I import from a file on my computer, not from the camera itself. I upload from the SD card to the computer. The camera is a Canon 6D.
I hope this helps.
By @doncow
People say they have the latest LrC and sometimes they are wrong; the app does not update LrC properly, and so that's why we ask for the version NUMBER. Words like "up-to-date" or "latest" are not informative.
Please include the attachments via clicking on the "Insert Photos" icon, as my web browser will not show me attachments here at the Adobe forums.
Copy link to clipboard
Copied
..in addition: What is the source / type of camera of the photos?
Copy link to clipboard
Copied
I see that you placed the photos on a cloud storage, specifically OneDrive. Wondering if a connectivity issue is occurring. Also, wondering if their is a file permission issue going on between LrC and your OneDrive. What happens if you place them on an actual hard drive in or connected to your computer?
Copy link to clipboard
Copied
I will try that, but my OneDrive is also available on my computer, so I don't know why it wouldn't be available to Lightroom. I'll let you know shortly, Thanks.
Copy link to clipboard
Copied
That worked. Thank you so much. I can now complete my work though I hope they fix it so that I can use my OneDrive that is on my computer rather than copying, pasting, copying back and pasting back. Oh well, small price to pay. 🙂
Copy link to clipboard
Copied
Normally OneDrive should work for storing the photos on.Probably not a Adobe problem, more likely something involving the OS and the cloud share, perhaps a permission. You may want to google on that.
Copy link to clipboard
Copied
The problem with OneDrive and other cloud storage like that is that it offloads the files behind the scenes and they will not actually be physically present on your hard disk but just an empty shell of the file. This will break apps that need direct access to the image file like Classic.