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Objects masking not working

New Here ,
Dec 05, 2022 Dec 05, 2022

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Hi All! I'm using LRC both in a PC and in a laptop. On the laptop when I use the "masking object" with the "free hand tool" not the rectgangular selection, it works well and the IA recgonizes the object I want to mask. But when I do exactly the same on the PC, the IA masks a huge portion of the photo besides the object. It appears that it doesn't recognize the object I'm masking. Configs look the same on both computers...  I have tried with different photos and objects and the result its all the same. Anyone can help?

Thak you,

Paulo

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correct answers 1 Correct answer

Community Expert , Dec 05, 2022 Dec 05, 2022

From what I can see, the GPU driver is Microsoft version rather than from AMD (https://www.reddit.com/r/Amd/comments/w6hwov/anyone_seen_amd_radeon_driver_3101200295/). Have you tried updating the driver from the AMD site https://www.amd.com/en/products/graphics/amd-radeon-rx-6600-xt

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Community Expert ,
Dec 05, 2022 Dec 05, 2022

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Typically, the issue you describe can be traced to out of date or buggy GPU drivers. To help us rule this out, please provide a copy of your 'System Info' for the computer that Object masks isn't working correctly. This can be obtained from the LrC Help > System Info menu item.

 

Note that there's a copy button already provided within the System Info dialog. So, press same, the paste into your next forum post.

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New Here ,
Dec 05, 2022 Dec 05, 2022

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Thank you for your replu Ian.

Here's the info:

Versão do Lightroom Classic: 12.0.1 [ 202210260744-9e008017 ]
Licenciar: Creative Cloud
Configuração de idioma: pt
Sistema operacional: Windows 10 - Home Premium Edition
Versão: 10.0.22621
Arquitetura do aplicativo: x64
Arquitetura do sistema: x64
Contagem de processadores lógicos: 12
Velocidade do processador: 3.6GHz
Versão do SqLite: 3.36.0
Uso da CPU: 0.0%
Memória interna: 16309.5 MB
Memória GPU dedicada usada pelo Lightroom: 1301.4MB / 8146.2MB (15%)
Memória real disponível para o Lightroom: 16309.5 MB
Memória real usada pelo Lightroom: 4300.9 MB (26.3%)
Memória virtual usada pelo Lightroom: 9525.7 MB
Contagem de objetos da GDI: 1009
Contagem de objetos USER: 2757
Contagem de alças e processos: 2962
Tamanho do cache de memória: 0.0MB
Versão interna no Camera Raw: 15.0 [ 1261 ]
Contagem máxima de encadeamentos usados pelo Camera Raw: 5
Otimização do Camera Raw SIMD: SSE2,AVX,AVX2
Memória virtual do Camera Raw: 2106MB / 8154MB (25%)
Memória real do Camera Raw: 2320MB / 16309MB (14%)
Configuração de DPI do sistema: 96 DPI
Composição da área de trabalho ativada: Sim
Tamanho de visualização padrão: 1920 pixels
Exibições: 1) 1920x1080
Tipos de entrada: Multitoque: Não, Toque integrado: Não, Caneta integrada: Não, Toque externo: Não, Caneta externa: Não, Teclado: Não

Informações sobre processador gráfico:
DirectX: AMD Radeon RX 6600 XT (31.0.12027.7000)
Estágio inicial: GPU para exibição suportada por padrão
Preferência do usuário: Automático

Pasta do aplicativo: C:\Program Files\Adobe\Adobe Lightroom Classic
Caminho da biblioteca: C:\Users\gbich\OneDrive\Imagens\Lightroom\Lightroom Catalog.lrcat
Pasta de configurações: C:\Users\gbich\AppData\Roaming\Adobe\Lightroom

Plug-ins instalados:
1) AdobeStock
2) Flickr
3) Plug-in de vínculo da Nikon

Sinalizadores config.lua: None

Adaptador nº 1: Fornecedor : 1002
Dispositivo : 73ff
Subsistema : 65011eae
Revisão : c1
Memória do vídeo : 8146
Adaptador nº 2: Fornecedor : 1414
Dispositivo : 8c
Subsistema : 0
Revisão : 0
Memória do vídeo : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Altifalantes (SteelSeries Arctis 1 Wireless)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x19
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 8
GL_ACCUM_BLUE_BITS: 8
GL_ACCUM_GREEN_BITS: 8
GL_ACCUM_RED_BITS: 8
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 32
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 8192
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: AMD Radeon RX 6600 XT
GL_SHADING_LANGUAGE_VERSION: 4.60
GL_STENCIL_BITS: 8
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 4.6.0 Compatibility Profile Context 22.20.27.07.221020
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_EXT_abgr GL_EXT_blend_color GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_texture_object GL_EXT_vertex_array GL_EXT_compiled_vertex_array GL_EXT_texture3D GL_EXT_bgra GL_EXT_draw_range_elements GL_EXT_point_parameters GL_EXT_texture_edge_clamp GL_ARB_multitexture GL_ARB_multisample GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_transpose_matrix GL_EXT_blend_func_separate GL_EXT_fog_coord GL_EXT_multi_draw_arrays GL_EXT_secondary_color GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_NV_blend_square WGL_EXT_swap_control GL_ARB_point_parameters GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_EXT_texture_compression_s3tc GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_texture_env_combine GL_ARB_texture_env_dot3 GL_ARB_depth_texture GL_ARB_fragment_program GL_ARB_vertex_program GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_texture_env_combine3 GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_EXT_texture_rectangle GL_NV_primitive_restart GL_S3_s3tc GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_occlusion_query GL_ARB_point_sprite GL_ARB_shader_objects GL_ARB_shading_language_100 GL_ARB_texture_non_power_of_two GL_ARB_vertex_buffer_object GL_ARB_vertex_shader GL_EXT_blend_equation_separate GL_EXT_depth_bounds_test GL_ARB_color_buffer_float GL_ARB_draw_buffers GL_ARB_half_float_pixel GL_ARB_pixel_buffer_object GL_ARB_texture_float GL_ARB_texture_rectangle GL_EXT_framebuffer_object GL_EXT_pixel_buffer_object GL_OES_draw_texture GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_packed_depth_stencil GL_EXT_texture_format_BGRA8888 GL_ATI_separate_stencil GL_ATI_shader_texture_lod GL_EXT_draw_buffers2 GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_integer GL_EXT_transform_feedback GL_OES_EGL_image GL_EXT_provoking_vertex GL_EXT_texture_sRGB GL_EXT_texture_shared_exponent GL_ARB_depth_buffer_float GL_ARB_draw_instanced GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_map_buffer_range GL_ARB_texture_buffer_object GL_ARB_texture_compression_rgtc GL_ARB_texture_rg GL_ARB_transform_feedback GL_ARB_vertex_array_object GL_EXT_direct_state_access GL_EXT_texture_snorm GL_ARB_compatibility GL_ARB_copy_buffer GL_ARB_depth_clamp GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_fragment_coord_conventions GL_ARB_sample_shading GL_ARB_shader_texture_lod GL_ARB_sync GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_multisample GL_ARB_texture_multisample_no_array GL_ARB_uniform_buffer_object GL_ATI_meminfo GL_EXT_texture_storage GL_NV_copy_image GL_AMD_blend_minmax_factor GL_AMD_depth_clamp_separate GL_AMD_sample_positions GL_ARB_ES2_compatibility GL_ARB_base_instance GL_ARB_blend_func_extended GL_ARB_debug_output GL_ARB_draw_indirect GL_ARB_explicit_attrib_location GL_ARB_get_program_binary GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_occlusion_query2 GL_ARB_robustness GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_precision GL_ARB_shader_stencil_export GL_ARB_shader_subroutine GL_ARB_tessellation_shader GL_ARB_texture_compression_bptc GL_ARB_texture_rgb10_a2ui GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_viewport_array GL_EXT_shader_image_load_store GL_EXT_texture_sRGB_decode GL_AMD_bus_addressable_memory GL_AMD_pinned_memory GL_ARB_conservative_depth GL_ARB_internalformat_query GL_ARB_shader_atomic_counters GL_ARB_shader_image_load_store GL_ARB_shading_language_420pack GL_ARB_texture_storage GL_ARB_transform_feedback_instanced GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_AMD_shader_trinary_minmax GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_clear_buffer_object GL_ARB_compute_shader GL_ARB_copy_image GL_ARB_explicit_uniform_location GL_ARB_fragment_layer_viewport GL_ARB_framebuffer_no_attachments GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_multi_draw_indirect GL_ARB_program_interface_query GL_ARB_shader_image_size GL_ARB_shader_storage_buffer_object GL_ARB_stencil_texturing GL_ARB_texture_buffer_range GL_ARB_texture_storage_multisample GL_ARB_texture_view GL_ARB_vertex_attrib_binding GL_EXT_copy_buffer GL_KHR_debug GL_AMD_gpu_shader_half_float GL_AMD_gpu_shader_int64 GL_ARB_bindless_texture GL_ARB_buffer_storage GL_ARB_clear_texture GL_ARB_enhanced_layouts GL_ARB_indirect_parameters GL_ARB_multi_bind GL_ARB_query_buffer_object GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_sparse_texture GL_ARB_texture_stencil8 GL_EXT_copy_image GL_EXT_draw_buffers_indexed GL_EXT_geometry_point_size GL_EXT_gpu_shader5 GL_EXT_sRGB_write_control GL_EXT_shader_integer_mix GL_EXT_shader_io_blocks GL_EXT_tessellation_point_size GL_EXT_tessellation_shader GL_EXT_texture_border_clamp GL_EXT_texture_buffer GL_EXT_timer_query GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_NV_shader_atomic_int64 GL_ARB_clip_control GL_ARB_conditional_render_inverted GL_ARB_cull_distance GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_get_texture_sub_image GL_ARB_pipeline_statistics_query GL_ARB_shader_texture_image_samples GL_ARB_sparse_buffer GL_ARB_texture_barrier GL_ARB_transform_feedback_overflow_query GL_EXT_polygon_offset_clamp GL_EXT_render_snorm GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_OVR_multiview GL_ARB_gpu_shader_int64 GL_ARB_parallel_shader_compile GL_ARB_post_depth_coverage GL_ARB_shader_ballot GL_ARB_shader_clock GL_ARB_shader_viewport_layer_array GL_ARB_texture_filter_minmax GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_RG8 GL_KHR_no_error GL_OVR_multiview2 GL_OVR_multiview_multisampled_render_to_texture GL_ARB_gl_spirv GL_EXT_clip_cull_distance GL_EXT_memory_object GL_EXT_memory_object_win32 GL_EXT_semaphore GL_EXT_semaphore_win32 GL_AMD_gpu_shader_int16 GL_ARB_polygon_offset_clamp GL_ARB_texture_filter_anisotropic GL_EXT_texture_compression_bptc GL_KHR_parallel_shader_compile GL_EXT_nonuniform_qualifier

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Community Expert ,
Dec 05, 2022 Dec 05, 2022

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From what I can see, the GPU driver is Microsoft version rather than from AMD (https://www.reddit.com/r/Amd/comments/w6hwov/anyone_seen_amd_radeon_driver_3101200295/). Have you tried updating the driver from the AMD site https://www.amd.com/en/products/graphics/amd-radeon-rx-6600-xt

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New Here ,
Dec 05, 2022 Dec 05, 2022

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Problem solved Ian! Was exactly that! Updated the driver and all looks good! Thank you for you help!

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Community Expert ,
Dec 05, 2022 Dec 05, 2022

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Great news, thanks for confirming that driver was the issue.

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