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P: Lag when starting Lightroom Classic (up to 5 minutes)

Community Beginner ,
Oct 15, 2021 Oct 15, 2021

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Hello to everybody,

 

I use the newest version of Lightroom Classic (10.4) on a Windows 10 Dell Laptop.

In the past 6 months, I had massive delays when starting Lightroom.

 

I open the App and the program doesn't react and shows a transparent grey overlay with a black bar at the top (screenshot). When I do nothing from here it stays on this screen forever, only when I click on random spots on the screen it suddenly closes the overlay and is good to go. 

It happens everytime I open Lightroom. 

 

I can't understand why that is happening and how to change it. 

 

Thank you in advance, 

Sam

 

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Community Beginner ,
Oct 15, 2021 Oct 15, 2021

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Sorry I forgot my Systeminformation:

 

Microsoft Windows 10 Home
Version 10.0.19043 Build 19043
Dell Inc.
XPS 15 9570
Systemtyp x64-basierter PC
Prozessor Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 2208 MHz, 6 Kern(e), 12 logische(r) Prozessor(en)
RAM 16,0 GB

SSD 512GB

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LEGEND ,
Oct 15, 2021 Oct 15, 2021

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How about a more complete listing of system info.

 

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

 

/edit/info that followed deleted to clear up space as author has answered and example no longer helpful.

 

 

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LEGEND ,
Oct 15, 2021 Oct 15, 2021

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Also, what external devices are connected ig any (other than mouse or SD reader) 

 

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Community Beginner ,
Oct 16, 2021 Oct 16, 2021

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Lightroom Classic-Version: 10.4 [ 202108071231-af9219b9 ]
Lizenz: Creative Cloud
Spracheinstellung: de
Betriebssystem: Windows 10 - Home Premium Edition
Version: 10.0.19043
Anwendungsarchitektur: x64
Systemarchitektur: x64
Anzahl logischer Prozessoren: 12
Prozessorgeschwindigkeit: 2,2GHz
SQLite-Version: 3.34.0
Integrierter Speicher: 16118,3 MB
Für Lightroom verfügbarer phys. Speicher: 16118,3 MB
Von Lightroom verwendeter phys. Speicher: 2013,4 MB (12,4%)
Von Lightroom verwendeter virtueller Speicher: 2109,2 MB
Anzahl GDI-Objekte: 592
Anzahl BENUTZER-Objekte: 1993
Anzahl Prozess-Handles: 1932
Cache-Speichergröße: 1087,9MB
Interne Camera Raw-Version: 13.4 [ 872 ]
Maximale Anzahl Threads, die Camera Raw verwendet: 5
Camera Raw SIMD-Optimierung: SSE2,AVX,AVX2
Virtueller Speicher in Camera Raw: 294MB / 8059MB (3%)
Physischer Speicher in Camera Raw: 294MB / 16118MB (1%)
DPI-Einstellung des Systems: 120 DPI
Desktop-Komposition aktiviert: Ja
Monitore/Anzeigegeräte: 1) 1920x1080
Eingabetypen: Multitouch: Nein, integrierte Toucheingabe: Nein, integrierter Stift: Nein, externe Toucheingabe: Nein, externer Stift: Ja, Tastatur: Nein

Informationen zum Grafikprozessor:
DirectX: NVIDIA GeForce GTX 1050 Ti with Max-Q Design (27.21.14.6231)

 

Anwendungsordner: C:\Program Files\Adobe\Adobe Lightroom Classic
Bibliothekspfad: C:\1) Taskleiste\Photos\04) Lightroom\Lightroom Catalog-3.lrcat
Einstellungen-Ordner: C:\Users\henri\AppData\Roaming\Adobe\Lightroom

 

Installierte Zusatzmodule:
1) AdobeStock
2) Facebook
3) Flickr
4) LogiOptions
5) Nikon Tether-Zusatzmodul

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Community Beginner ,
Oct 16, 2021 Oct 16, 2021

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Other than the standard devices there is a Seagate Expansion 10TB HDD and a Samsung T7 1TB SSD connected. 

 

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Adobe Community Professional ,
Oct 16, 2021 Oct 16, 2021

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Go to File > Plugin Manager, and try to disable the LogiOptions plugin.

It is known to cause very long startup times.

 

LR-logioptions.png

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LEGEND ,
Oct 16, 2021 Oct 16, 2021

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Bibliothekspfad: C:\1) Taskleiste\Photos\04) Lightroom\Lightroom Catalog-3.lrcat

That is a very odd syntax for a path. 

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Community Beginner ,
Oct 18, 2021 Oct 18, 2021

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LATEST

Hi Per,

sorry for the long wait but I have just tried it and it worked!

I have restarted Lightroom 10 times now and it loads in under 10 seconds...

Perfect, I can not thank you enough.

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