P: Lightroom 6.14 catalog crashes (Face Recognition)

New Here ,
Dec 07, 2021 Dec 07, 2021

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Hello,

 

I Have a problem whit Lightroom 6.1.4 on windows 10

 

My part of my photos are on an external HDD.

When I plug it in and then start lightroom it crashes without an error. 

When I start lightroom and without the external HDD it remains running

When I Start lightroom and then connect the External HDD it runs/ crashes ( not stable) 

 

I made a new catalog and imported all the photos. 

When I start up whit the new Catalog and the HDD it remains running 

 

 

 

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LEGEND , Dec 07, 2021 Dec 07, 2021
The face-recognition problem is indeed the cause of your crashes: You could read through this long thread carefully for several possible workarounds to keep LR running:https://feedback-readonly.photoshop.com/conversations/lightroom-classic/lightroom-classic-version-6-crashes-in-the-facial-recognition-module/5fd510567288d52d004c42d6 The license for the third-party face recognition technology in LR 6 expired a year ago, causing these problems. Since LR 6 hasn't been supported by Adobe for years, ...

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LEGEND ,
Dec 07, 2021 Dec 07, 2021

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It may be that your LR 6 is trying to start in People view, which has been broken for a year now and often causes crashes.  Try resetting LR's preferences, which will ensure that LR starts up in Library Grid view:
https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/


That article explains how to restore the old preferences if resetting doesn't help.

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New Here ,
Dec 07, 2021 Dec 07, 2021

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I have tried that whit no succes. 

 

Thx for the response 

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LEGEND ,
Dec 07, 2021 Dec 07, 2021

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In the Windows Event Viewer, any critical events?

Have you run an inspection for hard drive errors?

Do you have a different USB port to plug into? One not sharing the same controller?

Do you have another external hard drive to copy the photos to, and test, would involve a folder location correction.

 

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New Here ,
Dec 07, 2021 Dec 07, 2021

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Windows event viewer notes an error. 

 

I haven’t run an inspection for the external HDD. 

 

If I plug it in any USB port the result is the same. 

 

I have copied the photos to a new drive whit no result

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LEGEND ,
Dec 07, 2021 Dec 07, 2021

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The face-recognition problem is indeed the cause of your crashes:

 

johnrellis_0-1638909651567.png

 

You could read through this long thread carefully for several possible workarounds to keep LR running:

https://feedback-readonly.photoshop.com/conversations/lightroom-classic/lightroom-classic-version-6-...

 

The license for the third-party face recognition technology in LR 6 expired a year ago, causing these problems. Since LR 6 hasn't been supported by Adobe for years, there won't be any fix coming from them.

 

 

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New Here ,
Dec 07, 2021 Dec 07, 2021

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 I have deleted the FaceRecognition map  and now it keeps running. 

 

Thx for the help

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LEGEND ,
Dec 07, 2021 Dec 07, 2021

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So per that event log, Facial Rec is the issue.

 

 

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Adobe Community Professional ,
Dec 07, 2021 Dec 07, 2021

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I guess you are actually running Lightroom 6.14 the latest and last update to Lr 6.

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6.5,; LrC 11.3.1, Lr 5.3, Ps 23.3.2-ACR 14.3,; Camera OM-D E-M1.

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New Here ,
Jan 30, 2022 Jan 30, 2022

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Good afternoon,

I've been using facial recognition with Lightroom (6.14 for desktop) for years and all of a sudden now it doesn't recognize them any more...

Anybody can help?

Thanks

 

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LEGEND ,
Jan 30, 2022 Jan 30, 2022

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Community Beginner ,
May 09, 2022 May 09, 2022

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LATEST

For thoose who are still trying to fix it 🙂

I found that :

https://www.reddit.com/r/Lightroom/comments/knjkk0/lightroom_6xx_facial_recognition_causing_app/

it seems to work on windows, unfortunatly not on mac os version.

If someone finds something for mac ...

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