Panorama and denoise saved in new location

Report · Jan 10, 2025

I have just got a new Mac mini and installed Lightroom Classic. When I create a new panorama or denoise a photo LRC shows it in a new location rather than beside the source photos as it used to do when I was using my previous computer. The new location in LRC has the same name as the correct location but is shown separately not under the correct path. It is not possible to move the photos from this new folder to the correct place. The new photo is in the correct location on the Mac. I have the latest versions of software for both the Mac and Lightroom Classic.

I can see others have asked this question here several years ago but none of the answers were helpful to fix my problem.

My old computer isn't working so I can compare the settings I had previously. What do I need to do to fix this?

Report · Jan 11, 2025

This is a well-known problem, called the 'Capitalisation problem'. Basically, what happens is that you have two different folders, one called ‘XXXX’ (or a combination of upper- and lower cast) and the other one called ‘xxxx’. In other words, the names are the same, except for the capitalisation of at least one letter. Because MacOS and Windows are case-insensitive, your OS sees those two folders as one and the same folder and so it deals with this without you even being aware of it. You will only see one single folder in the Mac Finder or Windows Explorer!!! But Lightroom is case-sensitive, so Lightroom does see two different folders. Please be aware that this folder is not necessarily the folder you are looking at. It could also be a parent folder (that Lightroom may not show). Here's how to fix the problem. https://www.lightroomqueen.com/capitalization-catalog-error/

-- Johan W. Elzenga

Report · Jan 12, 2025

Thanks. I have fixed it. It wasn't to do with being case sensitive but it was because Lightroom saw two files. In my case it was because I had some photos which were still on the cloud not fully downloaded to my Mac when I did the link. LRc then put reference to the cloud into the path which I didn't notice at first. I unlinked the source, ensured all photos were down from the cloud then relinked the source. In Lightroom it gave me the option to then merge the two sources together.

Report · Jan 11, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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