People No Longer Discovered in Masking Tool

[bruce him]

I have the latest version of Lightroom Classic using apple Ventura. One of my last edits using the masking tool, the software did not recognize any people in the photo. There were only 4 of them and the software said no people detected. In another photo of 4 prominent people, the software only detected two of the four people. Not sure if this is a bug or what but this is a first for me.

[johnrellis]

Export one of the photos as a JPEG and attach it here, and we can see if the issue is with LR in general or your specific installation.

[bruce him]

[johnrellis]

My LR 12.2.1 also detects four people in that JPEG.  Import that JPEG into your LR -- does LR detect people in that JPEG but not in the original ORF?  

Also, do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running.

[bruce him]

Lightroom Classic version: 12.2.1 [ 202303011008-5bfbce17 ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 13
Version: 13.2.1 [22D68]
Application architecture: arm64
Logical processor count: 10
Processor speed: NA
SqLite Version: 3.36.0
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 2,822.6 MB (17.2%)
Virtual memory used by Lightroom: 421,260.0 MB
Memory cache size: 538.4MB
Internal Camera Raw version: 15.2 [ 1381 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 807MB / 8191MB (9%)
Camera Raw real memory: 927MB / 16384MB (5%)
Standard Preview Size: 1440 pixels
Displays: 1) 5120x2880

Graphics Processor Info:
Metal: Apple M1 Pro
Init State: GPU for Export supported by default
User Preference: Auto

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/oneironbruce/Pictures/Lightroom/Lightroom Catalog-2-2-v12.lrcat
Settings Folder: /Users/oneironbruce/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Export to Photomatix Pro
4) Flickr
5) Luminar Neo
6) Nikon Tether Plugin
7) Topaz Photo AI

Config.lua flags: None

[johnrellis]

And my previous question: Import that JPEG into your LR -- does LR detect people in that JPEG but not in the original ORF?

[TheDigitalDog]

No issues on this end:

Do give the Mac a few seconds to find them all and list them as seen.