photo count of collection does not update.

Explorer ,
Feb 18, 2022 Feb 18, 2022

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From Lr Classic 11.2 update, photo count of collection does not update on drop photos on collection.

LrC Version 11.2, macos monterey 12.2.1 

Reproduce step.

Drop selected photos from grid view, to filtered collection by name.

Expected.

Increse count of photos on collection.

Actual Result.

Count stays before drop.

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Adobe Employee ,
Feb 19, 2022 Feb 19, 2022

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I am not able to replicate what you are seeing. The count increases as soon as I drop the new photos into the collection. 

Do you see the issue after:

  1.  A restart of Lightroom?
  2.  A restart of your computer?
  3.  A Preference file reset?

 

This procedure works for both Lightroom Classic and Lightroom Desktop.

If you are using Lightroom Desktop it can change the location of your local storage. Please review this setting after resetting preferences. 

 

Reset Procedure:

1. Close Lightroom.

2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

3. Overwrite the Preferences when prompted by the dialog.

4. Close Lightroom.

5. Restart Lightroom.

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Feb 19, 2022 Feb 19, 2022

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@remov_b4_flight 

quote

I am not able to replicate what you are seeing. The count increases as soon as I drop the new photos into the collection. 

Do you see the issue after:

  1.  A restart of Lightroom?
  2.  A restart of your computer?
  3.  A Preference file reset?

 

This procedure works for both Lightroom Classic and Lightroom Desktop.

If you are using Lightroom Desktop it can change the location of your local storage. Please review this setting after resetting preferences. 

 

Reset Procedure:

1. Close Lightroom.

2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

3. Overwrite the Preferences when prompted by the dialog.

4. Close Lightroom.

5. Restart Lightroom.


By @Rikk Flohr: Photography

Yes, You should follow this. This will help you for sure.

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Explorer ,
Mar 05, 2022 Mar 05, 2022

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I also saw this with a new regular collection. Photos added with the B shortcut for the target collection. The count was wrong in various ways but always less than the contents of the collection. Today the count is empty, not even a zero. Yes, I know about resetting the preferences but it's not something I do lightly since the list of items to reconfigure is very long now. Yes, I've rebooted the mac. This may be a programming glitch. 

On an Intel Mac with LrC 11.1 (because I have Publish collections) and Big Sur 11.6.4.Screen Shot 2022-03-05 at 8.43.55 AM.png

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Adobe Community Professional ,
Feb 19, 2022 Feb 19, 2022

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Perhaps I'm stating the obvious, but you can only add a photo to a collection once. So if you drop a few photos onto a collection that already contains those photos, then the count does not update.

 

-- Johan W. Elzenga

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Adobe Community Professional ,
Feb 19, 2022 Feb 19, 2022

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And another obvious one that one may still overlook: you cannot manually add photos to a smart collection.

 

-- Johan W. Elzenga

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Adobe Community Professional ,
Mar 05, 2022 Mar 05, 2022

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Also, as a reminder, you cannot add photos directly to a Collection Set.

You can only successfully add photos to a Collection, e.g. to one that's inside the Set.

richardplondon_0-1646492154260.png

Generally speaking this right pointing triangular arrow denotes a collapsed grouping, such as, the top level container of a collection set. Clicking on that arrow expands the grouping. After doing this, the triangular arrow turns to point downward and the contents of the Set are shown (indented) below. 

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Explorer ,
Mar 05, 2022 Mar 05, 2022

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Umm. Odd that you annotate my screenshot of Tech Nights photos and don't check your info. 
1- That screenshot show the icon of a regular collection, not a collection set.
2- The right-pointing triangle would be solid (not dotted, as shown) when there are collections inside of a collection set. Since this is a regular collection and not a set, there can't be collections within it anyway. 

 

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Adobe Community Professional ,
Mar 05, 2022 Mar 05, 2022

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My bad, maybe that's a matter of seeing the interface so magnified - please disregard my use of that screenshot and I apologise for any perceived criticism thereby. It was just what was at hand.

 

That said, for the benefit of the wider forum it remains the case that one cannot drop images onto a Collection Set, which a few other people have been tripped up by (in previous threads here) - so, IMO, is worth eliminating.

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Explorer ,
Mar 05, 2022 Mar 05, 2022

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No worries. Now I see it was just a pick of the wrong screenshot to illustrate one more reason the count wouldn't go up when trying to add images. But Collection Sets don't have any counts so I doubt the OP was doing that.

 

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Adobe Community Professional ,
Mar 05, 2022 Mar 05, 2022

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LATEST

No cumulative count of images shows for a Set, in the Collections panel, true - but a total count is (or should be) given at top left of the Filmstrip, for whatever you've clicked on as images source: Folder, Collection or Set.

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Explorer ,
Mar 05, 2022 Mar 05, 2022

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I had the same problem with 11.2

As the publishing had problems as well I went back to 11.1, no problem since.

 

I'm waiting for 11.3 now

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