Photo Merge Error

[stephen336464620zq9]

I just got a new Mac and got an LRC license.  I have my photos on an external drive.  I tried to merge 2 photos in LRC but it appears I have an issue associated with running this process on my Mac with the photos on the hard drive.  I got an error "photo merge error, unable to merge the photo.  Failed to import final merge result from ( my harddrive).  I have tried to give full disc access and permissions but no luck.  Can anyone help?

regards

steve

[GoldingD]

Is this a Merge Photos Pano, or a Merge Photos HDR?

[stephen336464620zq9]

Just straight photos - merge. The process seems to work as usual but fails to read the file at the end.

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[GoldingD]

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

an example:

Lightroom Classic version: 13.0.1 
License: Creative Cloud
Language setting: en
Operating system: Windows 11 - Home Premium Edition
Version: 11.0.22621
Application architecture: x64
System architecture: x64
Logical processor count: 32
Processor speed: 2.9GHz
SqLite Version: 3.36.0
CPU Utilisation: 0.0%
Built-in memory: 65243.7 MB
Dedicated GPU memory used by Lightroom: 4445.1MB / 8032.0MB (55%)
Real memory available to Lightroom: 65243.7 MB
Real memory used by Lightroom: 6593.8 MB (10.1%)
Virtual memory used by Lightroom: 12094.9 MB
GDI objects count: 1141
USER objects count: 4627
Process handles count: 4231
Memory cache size: 0.0MB
Internal Camera Raw version: 16.0 [ 1677 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 898MB / 32621MB (2%)
Camera Raw real memory: 496MB / 65243MB (0%)
System DPI setting: 144 DPI (high DPI mode)
Desktop composition enabled: Yes
Standard Preview Size: 3840 pixels
Displays: 1) 3840x2160
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: 
DirectX: NVIDIA GeForce RTX 3070 (31.0.15.4601)
Init State: GPU for Export supported by default
User Preference: Auto

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: F:\My Photography\Vacations and Day Trips\Photo Trips\18 Photo Trip August 2017\18 Photo Trip August 2017-v13.lrcat
Settings Folder: C:\Users\DavidsLocal\AppData\Roaming\Adobe\Lightroom

Installed Plugins: 
1) AdobeStock

[GoldingD]

So, to clarity, by Merge you mean this:

And hence my earlier inquiry, Pano or HDR?

[stephen336464620zq9]

Sorry maybe I wasn’t clear. I click on 2 photos from the thumbnails at base of window, then photo- merge- panoramic. It processes the merg and then gives me a photo merge error. I think the issue is associated with connectivity between my Mac and external drive. many thanks


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[GoldingD]

And what is the error? A screenshot of the error message would be helpful.

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