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I've got a new HDR monitor, but I am not using HDR images or editing in HDR mode. When I open images to develope mode they appear washed out and over exposed. The histogram and thumbnail do not correlate to the washed out appearance. If I open the same images in PS or ON1 they appear as normal, so it is only LR that is showing the images incorrectly.
System, hardware and software all up todate.
Any ideas? Thanks.
Problem solved with a new GPU. Thanks for the help.
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Is HDR (Windows HD color) enabled in Windows display settings?
If so, try to disable it.
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Turning off Windows HR colour stops the washed out out appearance, but make the photo look over saturated. Turning offf the grahics processor (preferances) also changes the image. Now I can't trust what I am seeing in LR. Odd that images appear OK in PS and ON1.
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Please go to Help > System info, click the Copy button and paste in a new reply here.
We only need to see the the first four paragraphs, so after pasting, you can delete everything below Installed plugins.
What make and model is your new monitor?
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The monitor is an ASUS ProArt. I don't get the problem when connected via my laptop, so maybe it is time to change the GPU in my PC (?)
Lightroom Classic version: 13.0.1 [ 202310121438-d2af310c ]
License: Creative Cloud
Language setting: en
Operating system: Windows 11 - Business Edition
Version: 11.0.22621
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 3.0GHz
SqLite Version: 3.36.0
CPU Utilisation: 0.0%
Built-in memory: 16316.8 MB
Dedicated GPU memory used by Lightroom: 1525.0MB / 8167.5MB (18%)
Real memory available to Lightroom: 16316.8 MB
Real memory used by Lightroom: 1132.8 MB (6.9%)
Virtual memory used by Lightroom: 2735.7 MB
GDI objects count: 841
USER objects count: 2464
Process handles count: 3463
Memory cache size: 0.0MB
Internal Camera Raw version: 16.0 [ 1677 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 389MB / 8158MB (4%)
Camera Raw real memory: 395MB / 16316MB (2%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 2560 pixels
Displays: 1) 2560x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
Graphics Processor Info:
DirectX: AMD Radeon R9 200 Series (27.20.20913.2000)
Init State: GPU for Image Processing supported by default with custom export support
User Preference: Auto
Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: F:\OneDrive\Richard\Pictures\A7Rii\Lightroom\Lightroom Catalog-v13.lrcat
Settings Folder: C:\Users\re-du\AppData\Roaming\Adobe\Lightroom
Installed Plugins:
1) AdobeStock
2) Export to Photomatix Pro
3) Flickr
4) Luminar Neo
5) Nikon Tether Plugin
6) ON1 Photo RAW 2023
7) Photomatix Batch
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I'm not familiar with AMD graphics cards, but the R9 200 seems to be quite old, and the latest driver (which you have) is more than a year old. Your issue may, or may not be caused by the GPU, but it could also be caused by a defective monitor profile.
I can give you instructions on how to troubleshoot a defective monitor profile, but first please tell me the exact ASUS ProArt model that you have. There are loads of them.
Asus, as well as other monitor manufacturers, are known to make low quality monitor profiles that are installed via Windows updates. These profiles are often defective out of the box, and LrC is particularly picky about the profile.
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Hi, it's a ASUS ProArt Display PA328CGV.
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Thank you. Your monitor seems to be somewhere between standard and wide gamut, so I'm not sure if you should set the monitor profile to sRGB or Adobe RGB, but try sRGB first. If colors look wrong in LrC, try Adobe RGB.
Close all color managed applications, like LrC and Photoshop.
Press the Windows key + R, type colorcpl in the box and press Enter.
Add the sRGB (or Adobe RGB) profile, then set it as default.
If this fixes the issue, you should ideally calibrate your monitor with a hardware calibrator.
This will also create and install a custom monitor profile that will be more accurate than sRGB or Adobe RGB.
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Thanks, tried it but it did now work. I'll get a new GPU and will update if it fixes the problem.
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Thanks, tried it but it did now work. I'll get a new GPU and will update if it fixes the problem.
By @richard28157069hvxh
I got the impression that the problem started with your new monitor.
If so, setting the monitor profile to sRGB should fix the issue.
Did you change the monitor wiht LrC closed? If you didn't, it needs to be restarted to become aware of the new profile.
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I just installed the ASUS WHQL driver for the monitor and it did not solve it. I'll get a new GPU and see if that sorts it out. Thanks for your help.
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I just installed the ASUS WHQL driver for the monitor and it did not solve it. I'll get a new GPU and see if that sorts it out. Thanks for your help.
By @richard28157069hvxh
If it is a bad monitor profile, this is just the problem. This is where the bad profile gets installed (and later updated/reinstalled through Windows Update).
You don't need a monitor driver! Monitors are "plug and play", no driver required. This install is just an .inf file that makes the model name visible - and a monitor profile from Asus.
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Problem solved with a new GPU. Thanks for the help.
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Have you calibrated the monitor??