Photos disappear when I try to edit them

[hannahl26549973]

I can view my photos in library mode. When I go into develop mode and start editing, my photo disappears. If I go back to library mode I can see it again, but it won't show up in develop mode anymore. This has been going on for about a month, and I have updated Lightroom and it still doesn't work. Any suggestions on how to fix this?

[Hal P Anderson · Accepted solution]

Try going to the Performance tab of the Preferences dialogue and turning off "Use Graphics Processor". See if that helps.

[indrisanog80718417]

it does not work

[indrisanog80718417]

please give me a number that I can call and talk to a real person

[Rikk Flohr: Photography]

You’ve posted to a very old thread. It is highly unlikely that the issue described in this thread, though not impossible, is the same issue which you are currently experiencing. Rather than resurrect an old thread that is seemingly similar, you are better posting to a new thread with fresh, complete information including system information, a complete description of the problem and step-by-step instructions for reproduction. 

In the unlikely event the issue is the same, we will merge you back into the appropriate location. 

Thank you!