Pictures available but "empty"

New Here ,
Apr 09, 2022 Apr 09, 2022

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Hi,

when I open Lightroom Classic all my pictures are there but they are just grey. See screenshot.

How can I solve that?

 

MacOS is up to date as well as LrC.

 

Thanks

Stefan

Bildschirmfoto 2022-04-09 um 20.41.40.png

 

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Adobe Community Professional ,
Apr 09, 2022 Apr 09, 2022

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I can think of two possibilities:

 

1: Your previews cache is corrupted. Move 'catalogname previews.lrdata' out of the catalog folder and then start Lightroom. Lightroom should now start to rebuild the previews.

 

2: This is caused by a corrupted monitor profile. Select a different profile (any profile) in System Settings - Displays to see if that solves it.

 

-- Johan W. Elzenga

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LEGEND ,
Apr 09, 2022 Apr 09, 2022

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There's a third possibility that has struck a few in the past -- "zombie" thumbnails.

 

3. Click on one of the empty thumbnails. In the Metadata panel, do you see the standard fields like File Name, Dimensions, Camera, etc. or are they all blank?

 

johnrellis_0-1649541363207.png

 

If you're not sure, post a full-resolution screenshot of your entire LR window.

 

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Adobe Community Professional ,
Apr 10, 2022 Apr 10, 2022

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Yes, I thought about that one too, but I never heard of a situation where all images were zombie thumbnails. Usually there are only a few dozen, and the real images do have normal previews.

 

-- Johan W. Elzenga

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New Here ,
Apr 10, 2022 Apr 10, 2022

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Nope, nothing what you recommended worked yet.

Yes, the Metadata seems to be filled.

 

Attached is a screenshot.

 

Thanks

Stefan

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LEGEND ,
Apr 10, 2022 Apr 10, 2022

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Another possibility that's less likely but easy to test: Set Preferences > Performance > Use Graphics Processor to Off and restart LR.

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LEGEND ,
Apr 10, 2022 Apr 10, 2022

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I think that the Author also posted this in Germain but with a different screenshot at:

https://community.adobe.com/t5/lightroom-classic-discussions/leere-bilder-thumbnails/m-p/12870455#M2...

the screenshot shows a more complete view, and that includes the Folders panel, showing lots of ? marks. 

I have inquired if folders got moved outside of LrC and have included

https://www.computer-darkroom.com/lr2_find_folder/find-folder.htm

 

 

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Adobe Community Professional ,
Apr 11, 2022 Apr 11, 2022

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I don't think these are missing photos for two reasons:

1: None of the photos in the film strip shows the missing photos exclamation mark.

2: Yes, there are missing folders on Macintosh HD, but none of these folders is selected. We cannot see the selected folder, but it seems to be a folder on the My Passport for Mac disk.

 

To the OP: did you recently upgrade MacOS? In that case, check that Lightroom has the necessary permissions:

 

catalinasecurity.png

 

-- Johan W. Elzenga

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