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Pink preview on 360 DNG Images

New Here ,
Jul 23, 2021 Jul 23, 2021

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Hi there,

I use Theta z1 HDR, but when importing to photos or later to lightroom cc, the image shows as pink. I was told that lightroom is not decoding the image properly, is there anything I can do to fix that?

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LEGEND ,
Jul 23, 2021 Jul 23, 2021

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What version of Lightroom CC, or is it Lightroom Classic?  By stating Lightroom CC, I could assume v6. And screen capture does not show enough to tell.

 

Ah, from the link below, at least Lightroom Classic v8.3

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

To avoid confusion, avoid the letters CC in defining the program name, it is Lightroom Classic, Lightroom CC died several years ago.

 

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New Here ,
Jul 23, 2021 Jul 23, 2021

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I see, thanks for the heads up. It is v10.3 

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LEGEND ,
Jul 23, 2021 Jul 23, 2021

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How  does a preview  in Develop module  look?

 

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New Here ,
Jul 23, 2021 Jul 23, 2021

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Same, no change

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Adobe Community Professional ,
Jul 23, 2021 Jul 23, 2021

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Your first screenshot is displaying the images in macOS. As such, the preview is the preview embedded in the camera, which would suggest that the issue is with your camera or the import process, not Lightroom. I'd check your camera setting, etc. 

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Adobe Community Professional ,
Jul 24, 2021 Jul 24, 2021

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Try using the LrC plugin from Theta Z1.

 

https://theta360.guide/app/adobe-lightroom-plug-in-for-z1

 

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