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plantage systeme Mac 12.3.1 a cause de lightroom classic 11.4.1

Explorer ,
Aug 17, 2022 Aug 17, 2022

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bonjour je rencontre souvent des problème plantage systeme Mac 12.3.1 a cause de lightroom classic 11.4.1 mac après une longue utilisation (entre 4h et 6h)

 

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macOS

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Adobe Employee ,
Aug 19, 2022 Aug 19, 2022

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Hi, sorry about the trouble there. A system crash is usually attributed to a low level driver failuer or a hardware issue. It would be helpful if you could go to the Help menu in Lightroom Classic, then System info & share the info with us here.

 

Also, please try updating Lightroom Classic to the latest version (11.5) to check if it makes a difference.

 

Regards,

Nikunj

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LEGEND ,
Aug 19, 2022 Aug 19, 2022

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MacBook Air, MacBook Pro, iMAC, Mac Mini, Mac Studio, Mac Pro, iMAC,  what sort of MAC?

 

 

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Explorer ,
Aug 30, 2022 Aug 30, 2022

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  Nom du modèle : Mac Pro

  Identifiant du modèle : MacPro7,1

  Boîtier : Tour

  Nom du processeur : Intel Xeon W 12 cœurs

  Vitesse du processeur : 3,3 GHz

  Nombre de processeurs : 1

  Nombre total de cœurs : 12

  Cache de niveau 2 (par cœur) : 1 Mo

  Cache de niveau 3 : 19,3 MB

  Technologie Hyper-Threading : Activé

  Mémoire : 96 Go

 

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LEGEND ,
Aug 20, 2022 Aug 20, 2022

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Agreeing that it is either a driver malfunction or a hardware malfunction. If it happens because of long use, check the cooling system and see if the computer feels hot, to make sure the computer is being cooled properly. (Of course it could be many other things)

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Community Expert ,
Sep 02, 2022 Sep 02, 2022

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Don't stop at macOS 12.3.1, go to 12.5.1.
First year versions of macOS are unstable and prone to problems in the middle of the version.

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Explorer ,
Sep 06, 2022 Sep 06, 2022

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ok je test ça rapidement cordialement

 

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