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Plug-ins

New Here ,
Oct 26, 2021 Oct 26, 2021

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I've been using plug-ins like Topaz DeNoise AI for a while and today, just before I updated Lightroom Classic, it and other plug-ins were inaccessible under the Photo>Edit In menu. How can I restore the plug-ins?

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New Here ,
Oct 26, 2021 Oct 26, 2021

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I'm using a MacBook pro 2016 with OS 11.6 Big Sur.

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New Here ,
Oct 26, 2021 Oct 26, 2021

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And another much larger problem I just found. After I upgraded to the new Lightroom today, none of my 58,000 photos can be found. A question mark is appearing next to every folder and photo. 

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Community Expert ,
Oct 26, 2021 Oct 26, 2021

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Works fine for me on my system. Please provide details of your system?

Did your Catalog file upgrade successfuly during the upgrade to LrC 11.

I am using Topaz Denoise 3.3.3. I also got a notification that the is an update for the plugin to 3.3.4.

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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New Here ,
Oct 26, 2021 Oct 26, 2021

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Hi, I upgraded to Denoise 3.3.4. I thought I solved the problem of finding the plug-ins by rebooting a couple of times, but it's back to not recognizing the plug-ins again. Another problem now is when I go to export some photos from Lightroom I get a note that the original is not available and would I mind using a smart preview. Or the export menu item is grayed out. I have a 2016 MacBook Pro with 2.9 GHz Dual-Core Intel Core i5, 16 GB ram, 1tb SSD. The photos are housed on a Sandisk 1tb external SSD.

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Community Expert ,
Oct 26, 2021 Oct 26, 2021

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I have not tested this, but I would expect it would be necessary to utilize the original image and not smart-previews.

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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