Plug-ins

New Here ,
Oct 26, 2021 Oct 26, 2021

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I've been using plug-ins like Topaz DeNoise AI for a while and today, just before I updated Lightroom Classic, it and other plug-ins were inaccessible under the Photo>Edit In menu. How can I restore the plug-ins?

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New Here ,
Oct 26, 2021 Oct 26, 2021

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I'm using a MacBook pro 2016 with OS 11.6 Big Sur.

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New Here ,
Oct 26, 2021 Oct 26, 2021

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And another much larger problem I just found. After I upgraded to the new Lightroom today, none of my 58,000 photos can be found. A question mark is appearing next to every folder and photo. 

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Adobe Community Professional ,
Oct 26, 2021 Oct 26, 2021

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Works fine for me on my system. Please provide details of your system?

Did your Catalog file upgrade successfuly during the upgrade to LrC 11.

I am using Topaz Denoise 3.3.3. I also got a notification that the is an update for the plugin to 3.3.4.

 

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6.1, LrC 11.0.1, Lr 5, Ps 23.0,; Camera OM-D E-M1.

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New Here ,
Oct 26, 2021 Oct 26, 2021

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Hi, I upgraded to Denoise 3.3.4. I thought I solved the problem of finding the plug-ins by rebooting a couple of times, but it's back to not recognizing the plug-ins again. Another problem now is when I go to export some photos from Lightroom I get a note that the original is not available and would I mind using a smart preview. Or the export menu item is grayed out. I have a 2016 MacBook Pro with 2.9 GHz Dual-Core Intel Core i5, 16 GB ram, 1tb SSD. The photos are housed on a Sandisk 1tb external SSD.

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Adobe Community Professional ,
Oct 26, 2021 Oct 26, 2021

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I have not tested this, but I would expect it would be necessary to utilize the original image and not smart-previews.

 

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6.1, LrC 11.0.1, Lr 5, Ps 23.0,; Camera OM-D E-M1.

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New Here ,
Oct 26, 2021 Oct 26, 2021

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Somtimes it matters WHEN your external drive or RAID mounts during the startup process. If it mounts late, or you launch LRC too early (before everything is fully up), then it may not "see" the drive. Usually a reboot (or 2) fixes it. Doesn't hurt to check Sys Prefs/Security & Privacy/Privacy/Files & Folders to make sure LRC & Photoshop & Bridge still have full access. S... Happens!

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