Pop ups / constant ads?

New Here ,
Dec 06, 2021 Dec 06, 2021

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Hi there, 

I am trying to use Lightroom Classic, however, this window (refer photo) keeps popping up and I am unable to access the program. When I press the "x" in the window, it closes the program all together. 
I have run an anti-virus check and everything is fine. I am using a HP laptop on windows. 
thank you! 

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correct answers 1 Correct answer

Adobe Community Professional , Dec 06, 2021 Dec 06, 2021
It appears that it's the signin window loading. Are you signed in on the creative cloud app?

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Adobe Community Professional ,
Dec 06, 2021 Dec 06, 2021

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It appears that it's the signin window loading. Are you signed in on the creative cloud app?

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