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power outage - after that the program said: cant reach the adobe server

New Here ,
Aug 04, 2021 Aug 04, 2021

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Hi there, unfortunately i can not open my lightroom older version on my comp., cause i always get an error message:

"We can’t verify your subscription status."

I tried to fix the problems with offers, what on the page of adobe, but not working.

My firewall was turn off, and i had got internet (check out all of that), so I dont know what can i do with that... I tried to remove the program, but it said the same error (unable to reach Adobe server)

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Adobe Community Professional ,
Aug 04, 2021 Aug 04, 2021

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Did you try logging out and back into the CC app? Or perhaps a reboot? 

Author “Color Management for Photographers" & "Photoshop CC Color Management"

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LEGEND ,
Aug 04, 2021 Aug 04, 2021

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I see in the footer of your post that you are running Windows.

What version?

Is it v7?

Issue with v7 and the Adobe Servers.

https://helpx.adobe.com/download-install/kb/unable-to-reach-adobe-servers.html 

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