Preferences Tab too big

[Glenda27129226fmsl]

After spending in excess of 3hrs talking to your help people I still have an unresolved issue with not being able to change preferences. This needs to be accepted as a problem and addressed by Adobe rather than telling me it's a problem with my PC. Judging by the comments on here it is a known issue so please sort it out and yes I and your tech people have tried all the suggestions to fix it

[Ian Lyons]

What screen resolution are you using?

It would also be useful if you would upload a screen shot showing the entire screen with preferences open?

[TheDigitalDog]

Check the preferences for  UI scaling.

Also see: https://www.windowscentral.com/how-set-custom-display-scaling-setting-windows-10

Also, keep in mind this is a user-to-user support forum; you are speaking (here) to users who volunteer to assist other users. 

You are not getting Adobe's attention by complaining about who you may have spoken to outside the forums.