Preset error after creation

New Here ,
Dec 18, 2021 Dec 18, 2021

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Hey everyone!

Haven't been able to use Lightroom Classic for a little bit, so I hope I can find a fix for this.

I created a preset, but now whenever I try to scroll through my presets my navigation bar seems to glitch out. I'm not sure how to accurately desctribe it, so I have attached a picture for reference.

I've tried uninstalling and reinstalling multiple times, but it still keeps happening.

I'm using Lightroom Classic v11.1 on a Windows 11 PC.

Any help would be great!

Thanks!

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LEGEND ,
Dec 18, 2021 Dec 18, 2021

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One possibility, corrupt preference file.

 

see:

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

 

The preference file can get corrupted leading to buggy behavior. A corrupt preference file will survive uninstalls, updates, and upgrades. By renaming or moving or deleting the preference file you create a situation where LrC will recreate a fresh new one upon startup of LrC. Be aware various settings will revert to defaults.

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LEGEND ,
Dec 19, 2021 Dec 19, 2021

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A number of others have reported the same symptoms:

https://community.adobe.com/t5/lightroom-classic-discussions/i-m-seeing-menu-tearing-when-scrolling-...

 

If resetting preferences doesn't help, try doing a clean uninstall and update to the latest version of your graphics driver by following these instructions precisely:

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4

 

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