Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Presets dissapeared regulary

New Here ,
Jul 03, 2021 Jul 03, 2021

Copy link to clipboard

Copied

Dear All, I have a problem which is repeating again and again. I instaled and deleted Lightroom classic several times on my pc and the problem is still there. Presets are available for a time then dissapeared. All presets dissapeared after I try to open the presets panel in develop mode. Not only that, but the snapshot, history and collection panel is duplicated after I try to open the presets. Here is the picture, see the duplication on the dottom. I'm desperate.

Szilvia5DC5_0-1625311930522.png

Please help me if you can. Thanks in advance.

TOPICS
Presets or profiles, Problem or error

Views

28

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 03, 2021 Jul 03, 2021

Copy link to clipboard

Copied

Also this happened after i trying to open presets.

Szilvia5DC5_0-1625313896487.png

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jul 03, 2021 Jul 03, 2021

Copy link to clipboard

Copied

LATEST

Have you considered resetting the preference file? Resetting the preference file us Adobe speak, for deleting the preference file, as to force LrC to create a new preference file upon launch. The preference file can get corrupted, leading to buggy behavior. The preference file will survive uninstalls, reinstalls, and upgrades, so your reinstall would have not fixed it.

 

Note that a side effect is some or all settings in preferences may revert to defaults.

 

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines