Presets not loading

New Here ,
Feb 19, 2022 Feb 19, 2022

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I bought a brand new laptop and went to import my presets and it will only allow a few of them to show, and of course it's not the ones I want. I've completed deleted LR, and redownloaded. Still didnt work. Downloaded the cloud version of LR and still, only shows the same presets. It works just fine on my desktop though. I've reexported the presets several times in case something went wrong when i exported, and when I go again to upload them, only the same few show up. Please help me before I lose my mind.

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LEGEND ,
Feb 20, 2022 Feb 20, 2022

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Please do the menu command Help > System Info and copy/paste the first ten lines here, so we know precisely which version you're running.

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